Accounts Payable Administrative Assistant

Tonya Doering

Mora, MN • ************@*****.*** • 320-***-****

Professional Summary

Detail-oriented Administrative and Escrow professional with 10+ years of experience in office management, title processing, bookkeeping, and client service. Skilled in handling high-volume transactions with accuracy, maintaining compliance with state regulations, and supporting executives through scheduling, reporting, and financial coordination. Proven ability to streamline processes, improve efficiency, and deliver exceptional customer experiences across corporate and county government settings. Core Skills

• Office Administration & Scheduling

• Escrow & Title Documentation

• Accounts Payable/Receivable & Bookkeeping

• Regulatory Compliance (MN Closing Agent)

• Client & Vendor Relations

• Financial Reporting & Budget Support

• Records Management & Data Accuracy

• MS Office Suite QuickBooks Title Processing Software Professional Experience

Sherman Buildings – Mora, MN

Administrative Assistant May 2024 – Dec 2025

• Support management with scheduling, reporting, and correspondence for a growing construction business.

• Manage AP/AR transactions using bookkeeping software, ensuring 100% on-time processing.

• Prepare monthly financial statements and support annual budget planning.

• Maintain accurate personnel and financial databases, improving audit readiness.

• Reduced reporting cycle from 5 to 1 day.

• Processed 250k + in monthly invoices with 99% accuracy. Mille Lacs County – Milaca, MN

Deputy Recorder Feb 2023 – Mar 2024

• Recorded and indexed property documents, vital records, and titles in compliance with MN statutes.

• Assisted the public, attorneys, lenders, and contractors with document questions and filings.

• Processed invoices, claims, and payments while maintaining accurate records.

• Processed several hundred documents weekly with 99% success rate

• Received most complements from customers for several months. Doma Title – Isle, MN

Escrow Officer May 2022 – Jan 2023

• Prepared HUD-1 settlement statements, lien payoffs, tax/insurance certificates, and title policies.

• Coordinated with lenders, brokers, attorneys, and notaries to ensure smooth closings.

• Resolved post-closing issues and participated in client presentations.

• Managed several closings per month with zero compliance errors. Priority Title & Escrow, LLC – Virginia Beach, VA

Mortgage Loan Processor Sep 2020 – Mar 2022 (freelance/remote)

• Reviewed multi-state refinance packages for accuracy and compliance.

• Coordinated with lenders and title companies to ensure timely closings. Mobile Notary – MN & WI

Licensed Loan Signing Agent Jan 2020 – Present (part-time)

• Conducted loan signings and developed relationships with realtors and brokers.

• Supported clients with document completion for complex escrow transactions. East Central Title – Mora, MN

Escrow Officer Mar 2017 – Jan 2020

• Managed end-to-end closing processes, prepared settlement statements, and issued title policies.

• Collaborated with lenders and borrowers to deliver accurate and timely transactions. Earlier Career (Pre-2010)

Contact Center Manager, Best Buy Corporate & Customer Elation – Directed teams of 100+ staff, cut turnover by 85%, and doubled customer satisfaction index. General Manager & Operations Roles, One Call Concepts, Inc. – Oversaw 200+ employees, managed multi- site operations, and launched new contact centers across the U.S. Education

Associate in Business Administration – Capella University, Minneapolis, MN Licenses & Certifications

• Minnesota Closing Agent License (2023)

• Commissioned Mobile Notary (2023)

• Lean Six Sigma Green Belt

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