Account Manager E-Commerce

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Varun Das

Iselin, NJ ************@*****.*** 848-***-**** in/vdas

Summary

Results-driven Account Manager with 8+ years managing high-value partnerships and driving revenue growth in e-commerce and retail markets. Proven track record of managing $30M+ P&L responsibility, building strategic relationships with Fortune 500 brands (Google, Apple, Philips), and consistently exceeding revenue targets. Recently launched successful consulting practice serving international retailers, now seeking to bring entrepreneurial insights and partnership expertise to a growth-focused US organization. Skills

Strategic Partnership Development P&L Management Cross-Border Commerce Revenue Growth Client Relationship Management Partner Management Experience Highlights

Managed $30M+ P&L with full commercial decision-making authority Built partnerships with Fortune 500 brands (Google, Apple, Philips, Lenovo) Successfully expanded business operations across US, Canada, India, and Middle East markets Founded and scaled consulting practice to $250K ARR in 12 months Experience

Co-Founder and Managing Partner Jan’24 -Present

EndtoEnd Ecommerce Pvt Ltd Iselin, NJ

• Founded cross-border e-commerce consulting firm serving retailers and brands across Middle East and India markets.

• Business Development: Built client base generating $250K ARR within 12 months through strategic outreach and service excellence

• Team Leadership: Recruited and managed team of 8+ specialists across product content, design, SEO, and automation

• Process Innovation: Developed proprietary automation tools reducing product catalog creation time by 80% (from 10 days to 2 days)

• Client Success: Maintained zero quality escalations while delivering on aggressive client SLAs across international markets Customer Success Lead Aug ’22-Sep ‘23

123Stores (Amazon US Marketplace) Bangalore, IN

• Led customer success initiatives for portfolio of strategic accounts selling on Amazon US marketplace.

• Account Retention: Managed 60+ strategic accounts with 90% retention rate through proactive engagement and data-driven strategy recommendations

• Process Optimization: Reduced client onboarding time by 30% and decreased initial drop-offs by 75% through systematic process improvements

• Operational Excellence: Improved partner escalation management, reducing average resolution time from 10 days to 2 days through streamlined systems implementation

• Growth Acceleration: Achieved 100% quarterly growth in account activation through effective performance tracking and bottleneck identification Senior Account Manager Jul ’21-Jul’22

Omnicuris Pvt Ltd Bangalore, IN

• Drove advertising platform growth and strategic partnerships in healthcare technology sector.

• Revenue Growth: Achieved 45% increase in advertising platform ARR ($60K USD) through consultative account management and strategic upselling initiatives

• Performance Optimization: Analyzed campaign performance data and developed optimization recommendations, resulting in 3X improvement in client engagement metrics

• Partnership Development: Built and maintained strategic relationships with high-value pharmaceutical advertisers, securing 30% increase in contract renewals

• Business Development: Generated 25% increase in new business revenue within first quarter by identifying and converting high-potential prospects Account Manager May ’19-Jul’21

Flipkart – A Walmart International Company Bangalore, IN

• Led strategic partnerships with major consumer brands (Google, Apple, Philips) on India's largest 2-sided marketplace platform, managing $30M P&L and driving category growth through exclusive partnership deals

• Partnership Leadership: Developed and executed annual strategic plans for Fortune 500 partners including Google, Apple, Philips, and Lenovo, focusing on revenue growth and market share expansion

• Revenue Performance: Delivered 100% year-over-year revenue growth in Smart Home category by establishing exclusive brand partnerships and

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optimized campaign strategies

• Commercial Negotiations: Secured $2.5M+ in platform-exclusive advertising deals through strategic negotiations, significantly strengthening competitive market positioning

• Market Expansion: Led cross-functional initiatives to expand category reach and partner engagement, directly contributing to category leadership position

Account Manager May ’16-Apr ’19

Trident Ltd Ludhiana, IN

• Managed key retail client relationships in US home textiles market.

• Portfolio Management: Successfully managed $5M order book for major US retail clients in home textiles category

• Market Entry: Implemented go-to-market strategies for Canadian market expansion, securing key partnership deals worth $500K annually

• Systems Implementation: Led Salesforce Lightning implementation to improve lead management and opportunity pipeline tracking Technical Capabilities

Business Intelligence: Advanced analytics, performance optimization, ROI analysis Automation Tools: AI-powered content creation, process automation, workflow optimization Platforms: Salesforce, Google Analytics

Education

PGDM in Marketing and Sales, IMT Ghaziabad India

Bachelors in Mechanical Engineering, Saurashtra University India

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