Customer Service High School
Resume:
A M A AC N I C H E R Y
E D U C A T I O N
Washington D.C. 20016
*****.*****@*****.***
C O N T A C T
OCEAN LAKES HIGH SCHOOL
Communications
TEMPLE UNIVESITY
S K I L L S
Customer Service
Phone Etiquette
Verbal/ Written Communication
Organization
Attention to Detail
POS Systems
Conflict Resolution
Active Listening
Hospitality
Patience and Empathy
Time Management
Team Collaboration
Adaptability
PROFESSIONAL EXPERIENCE
Provide clear and effective communication to customers regarding products, services, and promotions.
Accurately handle cash, credit, and debit card transactions. Train and support new employees.
Maintain up-to-date knowledge of store promotions and sales. Assist in planning, organizing, and setting up campus events. Deliver exceptional customer service.
Collaborate with team members to create attractive product displays.
Monitor inventory levels and assist with restocking. Greet customers with a warm tone.
Clearly conveying information to customers.
Collaborated with team members to create visually appealing displays. Handled cash, credit, and debit card transactions, ensuring secure and error-free operations.
Mentored new employees, providing training on product knowledge, sales techniques, and company policies.
Addressed customer inquiries and complaints with professionalism. Temple University Bookstore
( Sale Associate)
Edge Boutique
Hotel Experience (Front desk Agent)
Guest Check-In/Check-Out: Ensure accurate arrivals and departures. Manage bookings, cancellations, and modifications. Offer information about local attractions, dining options, and hotel amenities to guest.
Resolve guest issues with a positive attitude.
Record Keeping: Log guest accounts, occupancy, and special requests. Cooperate with other hotel departments, coordinating services such as housekeeping, maintenance, and room service.
Follow safety protocols for guest and staff security. Addressed customer inquiries and concerns with patience and professionalism. Forever 21
Welcome customers and create a positive first impression. Deliver clear information to assist customers effectively. Creating attractive and engaging product displays. Accurately manage transactions.
Guide and support new team members through training. Resolve customer questions and issues with patience and empathy.
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