Forklift Operator Account Manager
Resume:
LARRY JONES
*********@*****.***
Cincinnati, Ohio
Objective
To secure a position in an organization that can employ my strong and effective communication skills, enthusiasm, teamwork, leadership, dependability, interpersonal skills to build strong relationship with others, and organizational skills associated with my work experience providing an opportunity for advancement in the organization.
Education
Work Experience
University Of Cincinnati
Operations Management
1981 - 1883
Dynamat, Inc
3042 Symmes Ave
Hamiton, Ohio 45015
Warehouse/Shipping Director
2019 - 2025
Handled and took care of a variety of activities such as:
Verified and confirmed the customer orders before processing for shipping.
Picked and packed finished products on pallets and boxes to be shipped to customers.
Safely loaded and unloaded tractor trailers, railcar containers with forklift truck.
Transported pallets, supplies, materials throughout the facility to designated locations without compromising safety.
Utilized Inventory management equipment to track inventory levels to ensure accuracy.
Monitored and worked closely with production to stay on shipping schedule.
Workspace cleanliness to maintain a safe environment.
Professional Maintenance of Cincinnati
1230 Findlay St.
Cincinnati, Ohio 45214
2005 – 2017
Corporate Account Manager
Managed a team of (68) employees and (5) supervisors over (3) shifts.
Generated weekly feedback reports to customers.
Analyzed individual customer needs, request, issues, and communicated them back to supervisors to be addressed in a timely manner.
Responsible for all janitorial operations.
Responsible for timecards and payroll.
Conducted facility site visits to perform cleaning inspection walk-through and reported the inspection reports back to the customers.
Disciplined and resolve workplace issues.
Provident Bank
925 Dalton St.
Cincinnati, Ohio 45214
Mailroom/Mail Courier Supervisor
2001 - 2004
Managed (10) employees.
Responsible for processing, sorting and, delivering 500 –
600,000 pieces of incoming/ outgoing packages and mail.
Ensured mail delivery/pickup met the customers service level agreement.
Addressed and resolved customers requests, issues, and maintained the standard operating procedures.
Monitored employees’ work performance and provided monthly feedback.
Coached and trained new hires.
Annual performance evaluations.
Enforced health and safety rules required by OSHA.
Awards & acknowledgments
I have consistently received positive feedback from my co-workers.
I was voted for an office position in my fraternity.
I received the Brotherhood of The Year Award from the president of my chapter.
Safety Award.
Peer Recognition.
Skills
Extensive experience in customer service.
Work exceptionally well with others.
Communication skills
(oral/written).
Six Sigma “Yellow Belt”
Certification.
Strategic thinking.
Microsoft Word, Excel.
Computer literate.
Forklift operator certification.
Management.
Time management.
Decision – Making.
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