Customer Service High School

************@*****.*** 704-***-**** Charlotte, NC 28214

PROFESSIONAL SUMMARY

Developed leadership and strategic planning skills in fast-paced corporate environment. Demonstrates expertise in project management and team development, with focus on delivering results and optimizing performance. Looking to transition into new field, bringing wealth of transferable skills and commitment to continuous improvement. WORK HISTORY

Sr. Manager. Charlotte, NC

Chipotle Mexican Grill 06/2024 - Current

Kitchen Staff Member. Charlotte, NC

Chipotle Mexican Grill 11/2022 - 06/2024

SKILLS

EDUCATION

Central Piedmont Community

College

Charlotte, NC

Associate Of Applied Science:

Business Administration

Coursework Includes:

West Mecklenburg High School

Charlotte, NC

06/2024

High School Diploma

Supervise kitchen operations and ensure compliance with food safety standards

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● Train and mentor team members to maintain high performance

● Maintain a clean, organized, and efficient work environment Improved kitchen efficiency by streamlining processes and implementing new protocols.

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Enhanced customer satisfaction by responding promptly to special dietary requests or concerns.

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Evaluated individual performance of team members providing coaching when needed leading to overall improvements in skill level.

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Ensured compliance with health department regulations through diligent inspection of sanitation practices in the kitchen area.

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Established positive working relationships among team members by fostering open communication channels.

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Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.

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Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.

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Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

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Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.

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Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.

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Collaborated with team members to ensure seamless coordination during peak service hours.

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Ensured prompt order fulfillment by effectively prioritizing tasks during high-volume periods.

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Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.

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● Leadership and teamwork

Time management and

efficiency

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Strong communication

abilities

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Knowledge of sterile

processing procedures

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Inventory management and

supply organization

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Conflict resolution and staff

training

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Commitment to learning and

professional growth

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● Medical Terminology

● Psychology

Anatomy and Physiology I and

II

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● Microbiology

Introduction to Surgical

Services

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● Sterile Processing

● Surgical Instrumentation

Leah Berry

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