Customer Service Data Entry
Resume:
Cynthia Mauler
Customer service
Gwynn Oak, MD **207
********@*****.***
Professional Summary
I'm detail oriented and a problem solver. Fast learner. Multi-tasked. 40 years experience Authorized to work in the US for any employer
Work Experience
Office Manager
Guang Tai He Import Export INC-Baltimore, MD
April 2024 to Present
Over seen office operations. Entered orders planned routes for drivers, assisted warehouse with double checking outbound orders. Collection calls. Resolve customer issues Receptionist/Office Clerk
Overflo Warehouse LLC-Baltimore, MD
October 2020 to March 2024
Answer phone, proofread orders, assist customers, print labels for bags, receive and distribute mail. File invoices. Proofread orders before going to warehouse help customers and transfer to appropriate person. Telemarketer
Central Donation Services-Baltimore, MD
January 2019 to May 2019
Scheduled pick up appointments and did follow up calls. Admin Secretary
Rock solid properties-Baltimore, MD
November 2005 to November 2018
Answer phones. Book appointments. Filing. Data entry. Meet and greet clients. Customer Service Supervisor/Manager
Barton Cotton-Baltimore, MD
August 1991 to April 2004
High volume phone center. Data entry of orders and replacements. Problem resolution. Trained staff. Worked with it department to test new programs.
Education
High school or equivalent
State of Maryland-Baltimore, MD
March 2016 to September 2016
Skills
• Outbound Sales
• Inside sales
• Administrative experience
• Office experience (10+ years)
• Sales
• Data entry
• Telemarketing
• Phone etiquette
• Collections
• Clerical Experience
• Customer Service
• Organizational skills
• Telephone
• Office management
• Microsoft Office
• Multi-line phone systems
• Computer skills
• Typing
• Cold Calling
• Time management
• Call Center
• Customer service
• Communication skills
• Proofreading
• Front desk
Certifications and Licenses
Life skills
May 2016 to Present
Driver's License
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