Customer Service Data Entry

PROFESSIONAL SUMMARY

I love to do inventory and returns processing but I am really looking for a work at home position. I am looking for a work-life balance. I am a quick learner and an interested in a data entry or a customer service job. I have always loved to work with people especially if I can help someone with something that is important to them. SKILLS

• Customer Service, To complete • Creative Problem Solving, To complete

• Data Entry, To complete Occupational Safety And Health, To complete

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• Problem Solving, To complete • Workflows, To complete

• Attention To Detail, To complete • Process Oriented, To complete

• Success Driven, To complete • Team-working, To complete Hardworking And Dedicated, To

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WORK HISTORY

Returns Processor Inventory Clerk / Kenco logistics / 03.2020 - Current Inspected returned items for damage or defects prior to restocking. Resolved customer inquiries regarding returns in a timely manner. Provided excellent customer service by responding promptly to complaints and resolving issues quickly and professionally. Communicated effectively with customers regarding return status updates.

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Hot Prep Cook Cold prep / Rocky's Italian Grill - Jeffersonville, IN / 04.2003 - 08.2013 Prepared high-quality ingredients for menu items, ensuring freshness and flavor consistency.

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Operated kitchen equipment safely and efficiently, maintaining cleanliness and organization.

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Hospitality Supervisor / Captain D's / 10.1990 - 04.2002 Monitored daily reservations, ensuring that all relevant information was accurately recorded. Maintained accurate records of customer service feedback and complaints. Handled customer inquiries promptly and efficiently while maintaining an excellent level of service. Assigned duties, responsibilities, and work stations to employees in accordance with work requirements. Resolved customer complaints regarding food service.

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Amazon Inventory / Amazon fulfillment center / 01.1970 - 01.1970 Worked with coworkers to complete tasks. Demonstrated ability to manage multiple tasks while remaining adaptable and flexible. Responded quickly to meet customer needs and resolve problems. Committed to delivering excellent customer service while working in a fast-paced environment. Exhibited strong organizational skills while managing multiple orders simultaneously during peak hours. Applied creative problem solving techniques to troubleshoot any issues that may arise during meal preparation process. Developed an extensive knowledge of food safety regulations to ensure all meals were prepared safely. Adapted quickly to changes in menu offerings due to seasonal ingredient availability or customer requests. Showed

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JULIE PHILPOTT

**********@*****.*** 812- 207-8467 Jeffersonville, IN 47130 WWW: Bold Profile proficiency in utilizing different types of kitchen equipment such as grills, ovens, stoves, deep fryers.