Medical Assistant Office
Resume:
Tanishia Fulp
linkedin.com/in/tanishia-fulp
*******.******@******.***
I aim to leverage my education and professional experience to pursue a career in healthcare leadership, where I can positively impact the lives of patients.
Education and training
Medical Coding and Billing- Diploma- 6/2017-4/2018
Ultimate Medical Academy- Tampa FL
Medical Assistant- Diploma-6/2015-3/2016
Virginia College- Greensboro NC
Medical Office Administration with Concentration in Management- Associate’s Degree-8/2011-2/2013
Centura College- Virginia Beach, VA
Certifications
Registered Medical Assistant (RMA)- AAMT
BLS- CPR- AHA
Notary Public
Experience
UNC Physicians Network (Family Medicine & Pediatrics East Pittsboro)
Lead Medical Office Associate- Pittsboro, NC
5/2023-Current
Manage patient registration process
Demonstrates leadership in customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work
Provides direct supervision of administrative medical office assistants and clinical medical office assistants in the absence of the Practice Manager
collect payments from patients, reconcile daily money collected, handle bank deposits
verify insurance eligibility
schedule follow-up appointments after hospital or emergency department discharges. Handle urgent/STAT referral
request insurance authorizations for medical procedures via online portal or by phone, rectify submission errors in the department's charge workflow and resubmit them for billing in EPIC.
Create, change provider templates for meetings, PTO and schedule changes.
Responsible for administrative inventory.
fax orders and medical forms on behalf of the providers.
UNC Health (Pain Management Clinic)
Administrative Associate- Chapel Hill, NC
10/2022-5/2023
Schedule patient appointments/ schedule pain management procedures.
check patients in/out, call to reschedule,
scan medical records into charts
UNC Health Radiology Dept
Administrative Associate- Hillsborough, NC
2/2022/10/2022
Oversee the patient registration process
confirm insurance information for radiology procedures and examinations
arrange follow-up appointments for patients requiring additional radiology testing.
Address urgent referrals and secure prior authorizations for inmates
UNC Health (Diabetes & Endocrinology Clinic Eastowne)
Medical Assistant III- (Lead)- Chapel Hill, NC
4/2021-2/2022
Overseeing the medical assistant team to guarantee efficient and quality patient care. Collaborate closely with healthcare providers to aid in patient examinations
maintain precise medical records and deliver patient education.
Support prescription management by handling refills and calling in prescriptions to the pharmacy.
Conduct laboratory tests and collect specimens as directed by the physician.
UNC Physicians Network (Family Medicine Freedom Parkway)
Medical Office Associate- Pittsboro, NC
11/2020-4/2021
Schedule patient appointments/ reschedule from recall list
check patients in/out, scan medical records into charts
schedule pain management procedures.
UNC Health Head and Neck Cancer Clinic
Medical Assistant I- Chapel Hill, NC
1/2019-10/2020
Perform rooming and intake process
Reviews patient’s current medication list, allergies and preferred pharmacy
assists the provider as directed, during treatments, examinations
collects specimens and performs phlebotomy
administers medications under the direction of a provider.
performs tests, for examples EKG, eye exams, under the direction of a provider.
Reviews the patient record to determine whether patient requires any routine health screenings.
Ensures exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure.
Provides patient with after-visit, follow-up, self-care or procedural instructions and/or educational materials as directed.
Answers clinic telephone and assists in-basket under the direction of a provider or nurse.
Contact this candidate