Office Administrator
Resume:
JANNAT ARA
**** *** *** **, ********, AB T*Y *A*
************@*****.*** *********.***@*****.***
Professional Summary
Experienced Administrative and Human Resources Professional with over 8 years of progressive experience supporting office operations, employee coordination, and administrative procedures. Proven ability to manage priorities in fast-paced environments, oversee administrative systems, and deliver comprehensive office support. Recognized for strong communication, organizational skills, and proficiency with Microsoft Office and email systems. Currently seeking a full-time, permanent position as an Office Administrative Assistant in Edmonton, AB.
Core Competencies
Office Administration & Coordination
HR & Payroll Administration
Document Preparation & Reporting
Scheduling & Calendar Management
MS Office (Word, Excel, PowerPoint)
Electronic Mail Systems (MS Outlook)
Data Entry & File Management
Team Coordination & Communication
Fast-paced Multitasking
Confidentiality & Reliability
Professional Experience
Self Checkout Attendant
Walmart Supercenter, Edmonton, AB
August 2025-Present
Delivered excellent customer service and processed transactions accurately.
Promoted store programs and ensured proper merchandise handling.
Maintained a clean, safe work environment and followed cash handling procedures.
Customer Service Manager
Walmart Supercenter, Saskatoon, SK
Oct 2022 – June 2025
Manage front-end operations, customer service, and issue resolution.
Coordinate schedules and oversee daily operations.
Assist in employee training and ensure adherence to safety protocols.
Prepare reports and assist with administrative documentation.
Head of Human Resources, Administration & Finance
NDB Capital Limited, Dhaka, Bangladesh
Sep 2018 – Aug 2022
Led administrative and HR activities, including document handling, scheduling, and internal communication.
Coordinated office services including equipment, supplies, maintenance, and recordkeeping.
Developed procedures and ensured compliance with internal policies and external audits.
Reviewed and streamlined administrative practices, improving office efficiency.
Assistant Manager, HR & Administration
Habib Bank Limited, Dhaka, Bangladesh
Oct 2015 – Aug 2018
Managed administrative tasks, organized training logistics, and processed HR documentation.
Handled correspondence, coordinated meetings, and maintained office records.
Assisted in establishing work priorities and ensuring deadlines were met.
HR & Administrative Coordinator
Citibank N.A., Dhaka, Bangladesh
Oct 2009 – Sep 2015
Supported daily office operations including file management, mail handling, and scheduling.
Assisted with policy development and reporting for internal use.
Maintained physical and electronic employee records.
Education
Human Resources Management Certificate (2-Year Program)
York University, Ontario, Canada – Ongoing (Expected Completion: Oct 2025)
Master of Social Science in International Relations
University of Dhaka, Bangladesh – 2001
WES-assessed equivalent to a Canadian four-year Bachelor's degree.
Certifications & Training
HR as Strategic Business Partner – Udemy (2022)
HR Motivation & Engagement Workshop – AOTS Japan (2022)
Technical Skills
Microsoft Office (Word, Excel, PowerPoint, Outlook)
MS Windows Operating System
HRIS & Email Systems
Google Workspace (Docs, Sheets, Drive)
Key Attributes
Excellent written and oral communication
Organized and detail-oriented
Reliable and deadline-driven
Strong interpersonal skills
Ability to multitask in a fast-paced environment
References
Available upon request.
Contact this candidate