Bottle server

**************@*****.*** 330-***-**** Warrenville, IL 605

Resourceful Shift Leader in Training, adept at maintaining high productivity and efficiently completing tasks. Possess

key skills in team leadership, conflict resolution, and operational planning. Excel in communication, adaptability, and

critical thinking, ensuring smooth shift operations and effective team coordination.

Experienced Shift Leader in Training with comprehensive background managing and leading teams. Skills include

ability to train staff, schedule resources, manage shift coverage and ensure customer satisfaction. Demonstrated

ability in driving operational efficiency, resolving conflicts, improving team performance and maintaining

compliance with company standards. Previous roles have shown consistent improvement in team productivity and

reduction of employee turnover rates through effective leadership and motivation

Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high

expectations and raising service standards. Keen to expand customer base through careful oversight and nove!

promotional methods

* Customer service * Inventory management

* Employee trainir * Conflict resolution

Culver's Restaurant Warrenville, II Supervised shift operations to ensure high-quality customer

Shift Leader in Trainin service.

08/2022 - Current Trained new team members on restaurant policies and

procedures.

Managed inventory levels and restocked supplies as needed

Was a leader to crew members

Trusted employer to the restaurant and customers

Resolved customer complaints promptly and professionally

Maintained cleanliness and organization of dining and kitchen

areas

Monitored employee performance, providing feedback and

guidance as needed

Performed opening and closing duties such as counting money,

restocking shelves, cleaning equipment

Trained new hires on company policies and procedures

Demonstrated excellent customer service skills when interacting

with guests or patrons.

Provided coaching and mentoring support for junior staff

members

Resolved conflicts between team members in a professional

manner while maintaining a positive work environment

Provided leadership, motivation, direction, and support to team

members during shifts

Worked closely with other departments to coordinate activities

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