Customer Service Long-Term Care
Resume:
Nicole Stefko
Las Vegas nv 89141
*************@******.***
Goal
Seeking an opportunity to utilize my skills and commit to a long-term career with dedication and professionalism while providing exceptional customer service. Experience
Uber Driver, Bozeman, Montana, January 2024 - Present
• Provide excellent customer service while transporting clients to various destinations including work, school, and medical appointments.
• Share local knowledge and safety information about Montana. SP Transportation, Big Sky, Montana, October 2024 - December 2024
• Transported employees to ski resorts.
• Focusing on customer service and safety.
Big Sky Shuttle, Billings, Montana, August 2024 - December 2024
Provided transportation services for private parties, ensuring a pleasant experience. Motor Coach Driver, Coach USA, Bozeman, Montana, May 2024 - October 2024
Transported miners to and from worksite, prioritizing safety and customer service. Food and Beverage Supervisor, Saint John's Hospital, June 2023 - 2024
Managed dining services in a long-term care facility, took food orders, and maintained cleanliness.
Collaborated with medical staff to assist residents with their dining needs. School Bus Driver, First Student, January 2024 - May 2024
Ensured safe transportation of students, maintained order, and adhered to traffic regulations.
Restaurant Manager, TravelCenters of America, September 2022 - June 2023
Oversaw all aspects of restaurant operations including staffing, customer service, and inventory management.
Addressed guest and employee concerns, ensuring a positive dining experience. Customer Service Associate, Home Depot, Date?
Assisted customers with finding products
Handled cash transactions
Resolved customer complaints.
Promoted to Floor Associate specializing in Sales/Appliances. Education
College of Southern Nevada, Las Vegas, NV.
Associate degree in Basic Learning, February 2010 - June 2012
Slover Mt High, Colton, CA, High School Diploma 1986 Skills
Customer Service & Guest Relations
Restaurant Management & Operations
Team Leadership & Supervision
Conflict Resolution & Negotiation
Data Analysis & Documentation Review
Inventory Control & Cost Management
CPR, AED & BLS Certified
Driving & Transportation Expertise
Proficient in POS Systems
Certifications & Licenses
Air Brake Endorsement
Passenger Endorsement CDL B
Non-CDL Class C License
CDL Class B Driver's License
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