Office Manager Urgent Care

MAUREEN SHI*TANI-HARTMAN

PO Box ****

Big Bear, CA. 92315

760-***-****

*********@*******.***

QUALIFICATIONS: Office Manager working in all facets of urgent care including authorizations and appeals

• Over 10 years' experience in medical office management and administration

• Licensed Registered Nurse in the state of California

• MDS and Utilization Review Experience

• Skilled in training, managing, and motivating an efficient and productive office staff.

• Proven ability to assume a high degree of responsibility, maintains confidentiality issues, and work well in a fast-paced office environment

COMPUTER SKILLS:

• Microsoft Works

• Medical Manager

• Medi-soft

• Medi-Quik

• Outlook

EXPERIENCE:

On Assignment Healthcare Financial Staffing

Calabasas, CA 2000 - Present

Medical Administration

• Assigned to hospitals and medical facilities to provide full-scale office administrative / consulting services

• Responsible for payroll processing, billing, and records administration

• Utilization Coordinator/

• MD

LAGUNA BEACH URGENT CARE,

Laguna Beach, CA 1982 – 1999

Nurse/Office Managerp

• Managed, directed, and supported all front and back office procedures

• Hired, trained, and motivated staff of 10

• Acted as first point of contact for billing issues with insurance companies

• Processed payroll, billing, accounts payable/accounts receivable, collections, electronic and paper claims

• Performed medical coding ICD9 and CPT of medical records

• Supported public relations and marketing efforts of facility to secure county contracts

• Acquired patient medical information, and assisted physicians with treatments and procedures

• Arranged for follow-up procedures for patients, and also did follow up evaluations of patients after surgical procedures

• Performed lab procedures, blood drawings, urinalysis, EKG's, stress tests, ultrasounds, x-rays, casting, splinting, and suture removals

• Ordered, maintained, and administered pharmaceuticals and supplies

EDUCATION:

LONG BEACH STATE; LONG BEACH, CA

Bachelors of Science in Nursing, Graduated

MT. SAN ANTONIO COLLEGE, WALNUT, CA

AA in Communications, Minor in Sign Language

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