Financial Aid Senior Administrative

JENNIFER GARNER

LITCHFIELD PARK, US, ***** • *******@*****.*** • 623-***-****

PROFESSIONAL SUMMARY

I am a motivated and results-driven professional seeking an Accounting, Compliance, Finance or Senior Administrative position where I can leverage over 20 years of experience in financial aid administration, accounting, compliance, and office management. Dedicated to ensuring regulatory adherence, improving operational efficiency, and providing exceptional support to students and staff. Eager to contribute strategic leadership and integrity to a mission-driven institution committed to educational access and success.

EMPLOYMENT HISTORY

FINANCIAL AID/ACCOUNTING/COMPLIANCE SPECIALIST Jun 2020 – July 2025 Commercial Divers International Goodyear, AZ

• Evaluated and processed up to 50 student financial aid applications and determined eligibility

• Managed 50-75 student accounts monthly in addition to 100+ past student account collections

• Managed over $100,00 in private and federal funds with funds received, return of funds in accordance with governing regulations and policies

• Cross functional team collaboration to ensure seamless integration of the financial aid step in the student process

• Maintain accurate and confidential student financial aid records, ensuring compliance with FERPA, HIPAA, federal and state laws

• Managed all Federal, State and Accrediting bodies reporting, data analysis and reporting, applications and renewals

• Managed all audits and compliance to ensure all federal and state regulations are upheld

• Manage all data compilation, analysis of data and reporting to all state and federal agencies by specific preset deadlines

• Managed and revised all policies and procedures to implement all governmental updates to SOP’s and Policies and procedures into daily departmental operations

• Managed G.I. Bill processing, renewals and compliance

• Prepared financial reports: weekly, monthly, annually and complete monthly account reconciliation

• Accounts Receivables and Payables for over 40-50 accounts weekly

• Coordinated with C suite executives to meet the compliance, accounting and operational needs of the business

• Oversaw the billing, payment plans and collection of over 40-50 student accounts monthly

• Performed weekly Data Entry and managed accuracy of information

• Utilized SIS and CRM and Reconcile, audit and maintain quality control of file records and financial records

• Regular file maintenance and auditing of accounting and student file accuracy

• Prepare and analyze financial reports for senior leadership

• Managed all audit readiness, preparation and actively collaborated with auditors on all levels to complete annual audits for various regulatory bodies for both Compliance and Financial Audits SENIOR ADMINISTRATIVE ASSISTANT/OFFICE MANAGER Dec 2019 - Jun 2020 SOS Association Management Scottsdale, AZ

• Account Receivables, Bookkeeping, Deposits, Enter Payments in Smartsheet and run reports

• Manage filing system, client file retention and tax forms

• Create spreadsheets, reports, letters, memos Facilitate internal communications

• Invoicing

• Project Manager for special projects

• Create and maintain all promotional materials for clients

• Manage requests and registrations for all client meetings, and events

• Manage membership for all client’s members and process payments

• Manage client databases and run client reports

• Data Entry

• Maintain membership databases, updating membership software platforms

• Update Policy & Procedure manual for SOS and all clients RETAIL ASSOCIATE AND MERCHANDISER Aug 2016 - Aug 2019 Impact Group Inc. Flagstaff, AZ

• Cultivate and maintain professional relationships at the store level

• Read and follow a plan-o-gram (POG)

• Maintain sections as needed, install new racks, move and display merchandise properly, check date codes

• Apply Instant Redeemable Coupons (IRCs) on merchandise products and other promotional items and signage

• Accurately prepare, process, submit and manage documentation related to assigned work

• Maintain shelf tag compliance

• Audit and retail checks

• New Item placement

• Correcting OOS

• Presell manufacturer's products

• Collaborate with Store Management team

• Administrative reporting, tracking and duties

RETAIL ASSOCIATE AND MERCHANDISER Nov 2012 - Nov 2016 Crossmark Inc. Flagstaff, AZ

• Cultivate and maintain professional relationships at the store level

• Read and follow a plan-o-gram (POG)

• Maintain sections as needed, install new racks, move and display merchandise properly, check date codes

• Apply Instant Redeemable Coupons (IRCs) on merchandise products and other promotional items and signage

• Accurately prepare, process, submit and manage documentation related to assigned work

• Maintain shelf tag compliance

• New Item placement

• Correcting OOS

• Administrative reporting, tracking and duties

• Schedules tasks on weekly basis to meet execution objectives

• Executes retail merchandising tasks as scheduled

• Performs stores/tasks in efficient/cost effective manner

• Communicate effectively with store personnel regarding tasks, sales activities, promotions, and client/sales plan objectives

• Ensures proper maintenance on all company equipment and displays.

• Administrative reporting, tracking and duties.

PREVIOUS EMPLOYMENT EXPERIENCE:

OFFICE MANAGER/INVOICING AND ACCOUNTING SPECIALIST Jul 2010 - Oct 2012 GLS LLC Desert Hills, AZ

ADMINISTRATIVE ASSISTANT III – LOAN MODIFICATION/ Jun 2009 - Jun 2010 National Bank of Arizona Phoenix, AZ

VICE PRESIDENT - ACCOUNT OFFICER/LOAN OFFICER Aug 2005 - Jun 2009 National Bank of Arizona Phoenix, AZ

FINANCIAL AID STUDENT LOAN ADVISOR May 2002 - Aug 2005 High Tech Institute Inc. Phoenix, AZ

EDUCATION

BACHELOR'S DEGREE IN BUSINESS ADMINISTRATION

Grand Canyon University

In Progress

SKILLS

Excel (Skillful), Word (Skillful), Canva (Beginner), QuickBooks (Skillful), Data Entry (Experienced), Microsoft Outlook (Skillful), Teams

(Skillful), Smartsheet (Beginner), COD and NSLD (Skillful), VA Management (Experienced), IPEDS (Experienced), FISAP (Skillful), Title IV (Experienced), File Management (Experienced), Leadership (Skillful), Problem Solving (Experienced), Compliance (Experienced), Risk Management (Skillful), Google Suite (Experienced), Account Reconciliation (Skillful), Accounts Payable (Skillful), Accounts Receivable (Skillful), Billing (Skillful), Customer Service (Experienced), Data Entry (Skillful), Merchandising (Skillful), Purchasing

(Skillful), Planograms and Schematics (Experienced), Organization (Experienced), Time Management (Experienced), Invoicing

(Skillful), Inventory Control (Skillful), Deposits (Skillful), Proposal writing (Skillful), Document Tracking (Experienced), Records Management (Skillful), Conflict Resolution (Skillful), Data Management (Experienced)

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