Data Entry Quality Assurance
Resume:
West Sacramento, CA *****
********@*****.***
SUMMARY
Dedicated and organized financial
professional with outstanding
relationship-building and problem-
solving skills. Driven to exceed
expectations and operate
effectively in fast-paced,
high-pressure environments.
Self-motivated team player adept at
cultivating partnerships and
building lasting relationships across
all demographics and management
levels. Dynamic and reliable with
exceptional customer service and
communication skills.
SKILLS
• Relationship management
• Attention to detail
• Effective communication
• Business referral management
• Goal oriented
• Adaptability and flexibility
• Active listening
• Teamwork and collaboration
Nichole Pomatto
EXPERIENCE
January 2019 - Current
Mortgage Loan Officer Carlile Lending Sacramento, California March 2025 - July 2025
Sales Representative Team Leader Legacy Marketing Management Sacramento, California
January 2024 - March 2025
Legal Assistant Anastasio Law Philadelphia, Pennsylvania November 2023 - November 2024
Administrative Assistant Waterstone Edge Sacramento, California Evaluated loan applications and assessed borrower creditworthiness for approval.
•
• Guided clients through mortgage options and explained terms clearly. Prepared and processed loan documents to ensure compliance with regulations.
•
Developed relationships with real estate agents to generate referral business.
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Trained new sales representatives on company products and sales techniques.
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Managed daily operations to ensure smooth workflow and team productivity.
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Implemented training sessions to improve product knowledge among staff.
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• Resolved customer complaints promptly and professionally. Developed relationships with key customers in order to secure long-term business partnerships.
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• Drafted legal documents and correspondence for various cases. Organized case files and maintained accurate records for efficient access.
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• Conducted legal research to support attorneys in case preparation. Assisted clients by answering inquiries and directing them to appropriate resources.
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Managed scheduling and calendar coordination for executive team at Waterstone Edge.
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Answered phone calls and emails to provide information, resulting in effective business correspondence.
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Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
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• Processed bi-weekly payroll for employees using payroll software. EDUCATION AND TRAINING
May 2018
Bachelor of Science Business Administration
Southern New Hampshire University, Hooksett, NH
CERTIFICATIONS
• Real Estate License
• Mortgage Loan License
• Food Server Certified
REFERENCES
References available upon request.
Contact this candidate