Customer Engagement Service
Resume:
Dynamic hospitality professional with experience at Olive Bar and
Kitchen, excelling in beverage preparation and customer engagement. Proven ability to enhance guest experiences through effective communication and innovative drink specials, fostering loyalty and repeat visits. Committed to maintaining cleanliness and sanitation standards while delivering exceptional service in fast- paced environments.
Work History
2024-09 -
Current
2023-01 -
2023-04
Assistant Bartender
Olive Bar and Kitchen, Mumbai, India
• Engaged with customers to provide
recommendations on drinks and food pairings,
fostering rapport that encouraged repeat visits.
• Managed cash register operations, processing
payments accurately while ensuring compliance
with cash handling policies during busy service
periods.
• Collaborated with bartenders to create new drink specials, contributing innovative ideas that
enhanced menu offerings and attracted more
patrons.
Restaurant Waiter
Blue Ocean Resort and Spa, Mumbai
• Provided exceptional customer service by taking
orders accurately, delivering food promptly, and
addressing guest inquiries to enhance dining
experience.
• Cultivated warm relationships with regular
customers.
• Answered customers' questions, recommended
items, and recorded order information.
Education
2024-07 Bartending: Bartending
European Bartending School - Goa
BSC in Hotel Management: Hotel Management
Atharva Collage of Hotel Management And
2022-04
bartender
veneet
amin
Contact
Address
Mumbai, IN 400095
Phone
*************@*****.***
WWW
Bold Profil e
Skills
Cleanliness and sanitation
Order preparation
Order taking
Beverage preparation
Liquor recommendations
Classic cocktails
Clear and effective
communication
Catering - Mumbai, India
HSC: Commerce
Prakash Degree Collage - Mumbai, India
2019-04
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