Customer Service Delivery Driver
Resume:
Vehicle Wrap And Design
Geek Wraps University
Fort Lauderdale, FL
Business Administration And
Management
Palm Beach State College
Boca Raton, FL
English:
Professional
Portuguese:
Dynamic and results-driven professional with extensive experience at Your South Florida Party Rentals, excelling in customer service and team leadership. Proven ability to enhance team performance and resolve issues effectively, ensuring high customer satisfaction. Skilled in load securing and safety compliance, with a strong focus on achieving operational excellence.
Delivery Driver
Roadie Atlanta, Georgia
HEBERSON ”
DEOLIVEIRA
CONTACT
*********@*****.***
College Park, GA 30337
WWW: Bold Profile
EDUCATION AND
TRAINING
LANGUAGES
SUMMARY
SKILLS
• Customer service
• Money handling
• Team leadership
• Decision making
• Problem solving
• Time management
• Customer relations
• Team motivation
• Staff training and development
• Load securing
• Vehicle operation
• Safety compliance
Customer relationship
management
•
• Attention to detail
• Adaptability to change
• Effective communication
EXPERIENCE
Navigated routes efficiently to ensure timely
deliveries.
•
• Loaded and unloaded packages safely for transport. Communicated with customers to confirm delivery
details.
•
05/2022 - 11/2024
Professional
Spanish:
Professional
Party Rental Driver/Crew Leader
Your South Florida Party Rentals Pompano Beach, Florida Followed safety protocols during transportation of goods.
•
Maintained vehicle cleanliness and performed
routine checks.
•
Reported delivery issues promptly to management
team.
•
Utilized mobile apps for tracking deliveries and
updates.
•
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
•
Drove safely in all weather conditions including
rain, snow, sleet, ice.
•
Transported and safely delivered items to prevent
damage or loss.
•
Navigated routes with relevant map programs and
GPS systems.
•
Loaded, secured, and unloaded cargo in a safe and
timely manner.
•
Handled merchandise in accordance with product
handling standards.
•
Grouped and routed deliveries according to
designated areas to maintain efficient delivery
times.
•
Followed safety protocols for loading, unloading,
securing, inspecting, operating, and maintaining
the assigned vehicle.
•
Adhered to all applicable traffic laws while driving delivery vehicle.
•
Verified deliveries against shipping instructions
prior to delivering to customers.
•
Verified accuracy of items loaded onto truck against shipping documents.
•
Inspected vehicles' condition, supplies and
equipment before and after trips
•
Checked loads against shipping papers to verify
contents and identify special handling
requirements.
•
Completed day-to-day duties accurately and
efficiently.
•
10/2009 - 05/2022
Foreman
Asteroid Brick Pavers Pompano Beach, Florida
Contributed innovative ideas and solutions to
enhance team performance and outcomes.
•
Worked successfully with diverse group of
coworkers to accomplish goals and address issues
related to our products and services.
•
Promoted high customer satisfaction by resolving
problems with knowledgeable and friendly service.
•
Prioritized and organized tasks to efficiently
accomplish service goals.
•
Maintained updated knowledge through continuing
education and advanced training.
•
Identified needs of customers promptly and
efficiently.
•
Supervised daily operations of brick paver
installation and maintenance.
•
Coordinated project schedules and allocated
resources effectively among teams.
•
Collaborated with management to develop efficient
workflow processes and strategies.
•
Managed sites by focusing on safety, operations
and productivity.
•
Supervised projects to uphold schedule
requirements and quality demands.
•
Managed workers at various experience levels in
construction and restoration projects.
•
Established and enforced procedures and work
standards, promoting team performance and
safety.
•
Recruited and hired workers, in addition to
supervising and monitoring daily performance.
•
Contact this candidate