Direct Support Professional, fast food, call center
Resume:
Kamryn Hufstedler
Wood River, IL *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
DSP (Direct Support Professional)
DD Homes Network-Wood River, IL
June 2025 to Present
I Assist with daily living activities: bathing, dressing, grooming, eating. As well as Support individuals in managing their health (e.g., medication reminders, appointments). Advocate for individuals by promoting the rights and choices. Empower them to make decisions about their own lives, all while being a companion and building a relationship with my individuals. Fast Food Worker
Rasing Caines-St. Louis, MO
May 2022 to March 2025
Performed in all areas of the restaurant, including front counter, drive-thru, kitchen, and dining room. Took customer orders, ensured order accuracy, and maintained a clean and welcoming dining environment.
Worked in the expo window to coordinate food orders and ensure timely, accurate delivery to guests. Handled drive-thru responsibilities, including taking orders, preparing drinks, and maintaining speed and efficiency under pressure.
Cross-trained in kitchen operations, including food prep and cooking, following safety and quality standards.
Served as a Certified Trainer, responsible for onboarding and training new team members in various roles and procedures.
Call Center Representative
Spectrum-Bridgeton, MO
June 2023 to November 2024
Throughout my time with Spectrum I assisted customers with a wide range of service needs including billing inquiries, TV and internet package adjustments, service changes, and troubleshooting internet and WiFi issues.
Performed technical support tasks such as password resets, email account creation, and resolving connectivity issues.
Utilized multiple internal resources and tools to efficiently diagnose and resolve customer concerns. Demonstrated strong customer service and communication skills to de-escalate challenging situations with professionalism and empathy.
Adapted quickly to changing systems and procedures, becoming more innovative and resourceful in problem-solving.
Developed flexibility and resilience in a fast-paced, customer-focused environment, consistently meeting performance goals and quality standards.
Fast Food Worker
Steak N Shake-Saint Ann, MO
January 2022 to May 2022
Throughout my time here I worked on drive thru, D2, prepared drinks, and helped guest in the front. I excelled with the time I spent here, quickly grasping the need skills. Sales Associate
City Gear-Saint Ann, MO
November 2021 to January 2022
Work with customers, checking them out, and stocked merchandise, as well as helping with shipment. Fast Food
Freddy’s Frozen Custard & Steakburgers-Saint Ann, MO August 2021 to November 2021
Operated both front-of-house and drive-thru stations, taking and processing customer orders quickly and accurately.
Prepared food according to company standards while maintaining food safety and cleanliness guidelines. Ensured orders were correctly assembled and delivered to the right customers in a timely manner. Maintained a clean and organized work environment to support smooth daily operations and positive guest experiences.
Worked collaboratively with team members to handle high-volume shifts and meet service goals. Education
Diploma (High School Education)
Ritenour Sr. High School-St. John, MO
Skills
• Program Development
• Proven leadership and organizational skills both inside and outside of the classroom within a variety of beneficial groups and programs. Type 32 WPM
• Teaching
• Math
• Curriculum Development
• Writing Skills
• Typing
• Classroom Management
• Presentation Skills
• Cooking
Groups
Game- Changers
September 2020 to March 2021
Advocate for Community Racial Injustice
The UMSL Bridge Program
September 2020 to March 2021
College PREP General Studies
Award of Recognition Certificate Spring 2021
NJHS
September 2019 to May 2020
National Junior Honor Society President
Award of Recognition Certificate Spring 2020
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