IT Asset Manager

Zachary Davis

720-***-**** **********@*****.*** 2553 E Pikes Peak Ave, K202, Colorado Springs, Colorado Experience

Answernet Colorado Springs, Colorado

-IT Asset Manager 07/2022 - 06/2024

● Manage nationwide IT assets

● Help desk support

● Created company inventory management system

● Call center management

● AD Management

Microsoft Colorado Springs, Colorado

-Critical Situation Manager 01/2022 - 06/2022

● Multitasking to meet time-oriented tasks and goals

● Corresponding with Executive staff

● Resolving incidents affecting Fortune 500 companies

● First contact customer-support

● De-escalating extreme situations

Office Depot Colorado Springs, Colorado

-Tech Advisor 11/2020 - 08/2021

● Troubleshooting computers

● Computer repair

● Face-to-face sales

Einstein Bros.® Bagels Colorado Springs, Colorado

-Shift Lead 01/2018 - 03/2020

● Cooking

● Cashiering

● Cleaning and maintenance

● Customer service

● Leading a team

Skills

● Computer literacy

● Customer service

● Communication skills

● Time management

● Microsoft Office

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