Customer Service Anti-Money Laundering

Aarinn Vasudev

n Denver, CO n ******.*******@*****.*** n 720-***-**** LinkedIn

Professional Summary

Results-driven AML & KYC Analyst with 10+ years of Anti-Money Laundering experience and 20 years in customer service. Proven expertise in transaction monitoring, due diligence, KYC/CDD/EDD, and SAR reporting. Adept at mentoring and training teams, creating streamlined workflow guides, and taking on leadership roles in high-pressure projects. Recognized for adaptability, reliability, and strong collaboration with both internal stakeholders and clients to ensure compliance with BSA/AML, OFAC, and regulatory standards.

Core Skills

AML / KYC / EDD Investigations, Transaction Monitoring & Fraud Prevention, Beneficial Ownership & Risk Analysis, SAR Writing & Regulatory Reporting, Training, Mentoring & Process Documentation, Client Outreach & Relationship Management, Case Management & Workflow Optimization, Inclusive Leadership & Adaptability

Professional Experience

Financial Crimes Analyst / AML Investigator – Promontory Financial Group (IBM) Jun 2018 – Present

• Reviewed alerts and conducted in-depth investigations into suspicious transactions across multiple financial institutions.

• Performed due diligence using internal systems and external resources to assess AML/KYC risks.

• Authored comprehensive investigative narratives and Suspicious Activity Reports (SARs).

• Created user-friendly workflow guides; trained and mentored new hires, especially during COVID rapid onboarding.

• Led urgent compliance projects (NY Unemployment) and produced training manuals under tight deadlines.

AML Analyst (EDD Project) – KeyBank Nov 2022 – May 2023

• Conducted client outreach to obtain KYC documentation and verify transactional activity.

• Reviewed accounts for beneficial ownership and exposure to high-risk geographies.

• Collaborated with branch personnel to gather additional information for SAR determinations. AML Analyst – Greenwood Project – Walmart Jun 2018 – Mar 2022

• Monitored transactions for financial crime typologies; escalated suspicious activity for case review.

• Conducted deep-dive KYC reviews on potential customers and mitigated false alerts.

• Trained new analysts via side-by-side coaching and developed hotkey resources to improve efficiency.

Lead Teller – Wells Fargo Jan 2015 – Jun 2018

• Supervised and trained new hires in compliance with BSA/AML, OFAC, and CIP/CDD requirements.

• Reviewed new account openings for compliance and escalated suspicious transactions when identified.

• Managed reconciliation tasks, teller audits, and contributed to achieving branch sales goals. Education

University of Colorado – Bachelor of Arts, English Literature (2014) Certifications & Training

Anti-Money Laundering Rising Star – Explorer, Enterprise Design Thinking Practitioner, Human Resources in a Cognitive Era – Essentials, Recruiting: Talent Acquisition & Hiring, Inclusive Leadership: Working with Equality and Diversity, Soft Skills: The 11 Essential Career Skills

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