Process Engineer Quality Assurance

Tuncay Ibis

Chesterton, IN ************@*****.*** 203-***-****

Green Card Holder /No Visa Sponsorship Required

PROFESSIONAL SUMMARY

Results-oriented and technically adept Metallurgical Engineer and Plate Mill and Hot Rolling Mill Process Engineer with 17+ years’ experience in optimizing production processes, ensuring quality control, and driving continuous improvement.

Key Skills

Management Supervision Staff Development Shift Management Entrepreneurial Perspective

Project Management ISO 9000 Certification Quality Assurance Process Management

Hot Rolling Plate Mills Process Engineering Heat Treatment Technical Safety Training

Process Improvement Competitive Analysis Six Sigma Methodologies Root Cause Failure Analysis

Relationship Building Production Planning, Communication Maintenance Planning

Technology/Equipment: MS Excel, Word, Access, PowerPoint, Outlook; ERP – Enterprise Resource Planning System – Level III, IV; Six Sigma Green Belt

Languages: English and Turkish

PROFESSIONAL EXPERIENCE

Quality Engineer NLMK Indiana/ Portage, IN 07/2024- 09/2025

Ensure hot-rolled products meet mechanical, dimensional, and surface quality standards through rigorous inspection and testing.

Lead root cause analysis and implement corrective/preventive actions (CARS) to resolve nonconformities, process deviations, and customer complaints.

Optimize rolling parameters with production teams to reduce defects, stabilize processes, and improve yield.

Manage coil inspections at Outside Processing (OSP) facilities, coordinate shipments, and address OSP inquiries on quality results.

Support technical service engineers and sales representatives by resolving customer questions, product issues, and quality claims.

Maintain ISO/ASTM/EN compliance, prepare technical reports, and deliver statistical analysis (SPC, Cpk, rejection/yield rates).

Train operators and supervisors on quality standards, defect identification, and best practices.

Owner Tuncay Global Marketing, LLC Wethersfield, CT 03/2020- 07/2024

Sourced and sold consumer goods and essential products to individual and corporate customers using just-in-time inventory strategies.

Researched market trends to identify specials and competitive pricing; purchased in bulk and managed online sales to maximize profit and efficiency.

Event Organizer / Fundraiser Wellspring Community Center Milford, CT 06/2022- 07/2024

A charitable, cultural, and educational non-profit organization that supports the community, immigrants, and other people in need.

Accomplishment: Raised more than $10,000 annually which has been used to build water wells in Africa, immigrant support in Greece, and earthquake support for Turkey/Syria.

Create events to raise money, supplies, labor, or cook and provide meals to families and individuals in need. Collaborate with other community organizations to support their projects.

Recruit, coordinate, and supervise volunteers for 9-10 events per year.

Plate Mill Process Engineer Erdemir, Eregli Iron and Steel Factories Eregli, Turkiye 03/2006- 01/2020

Erdemir, the main company of the OYAK Mining Metallurgy and one of the most valuable industrial assets of Turkey, was the first domestic producer of flat steel, which the Turkish industry required.

Successfully met daily, weekly, and monthly production targets while meticulously controlling and preventing defect production.

Provided crucial data support for operations leadership and effectively managed personnel across 3 shifts for 24-hour production.

Implemented training programs for personnel on technical and safety issues.

Collaborated closely with Maintenance, Engineering, Quality, Planning, and R&D departments to ensure seamless production. Actively participated in Kaizen and green belt events, applying Six Sigma skills to improve processes and solve problems.

Collaborated with customer representatives in handling customer complaints regarding product quality. Investigated root causes of customer issues, coordinated with internal stakeholders to promptly resolve issues, and implemented corrective actions to prevent recurrence.

Hot Rolling Mill Process Engineer Erdemir, Eregli Iron and Steel Factories Eregli, Eregli, TR 12/2003- 03/2006

Evaluated and improved safety, training, quality practices, product quality and operational processes.

Maintained safe and reliable Rolling Mill systems while optimizing production rates, uptime efficiencies, yields, cost, and changeovers.

Identified and corrected safety hazards, practices, and procedures.

Developed product quality, innovative solutions, best practices, and conducted equipment and process studies to support continuous improvement.

Collected data for continuous improvement analysis and recommended improvements in processes, procedures, training, and equipment.

Worked in continuous improvement project teams aiming to increase product quality and process efficiency. Collaborated with cross-functional teams to identify improvement opportunities, prioritize initiatives, and monitor progress using key performance indicators such as yield, scrap rate, and customer complaints.

Pharmaceutical Sales Representative Bilim Pharmaceuticals Denizli, TR 07/2001 – 08/2003

Accomplishment: Met and exceeded sales goals.

Developed in-depth product knowledge, informed physicians about products, influenced them to prescribe medication, and managed relationships.

Project Officer Turkish Armed Forces Ankara, TR 03/2000 – 03/2001

Prepared specifications for procuring materials for the factory.

Prepared maintenance and repair contracts for machine benches.

Prepared specifications for a coating facility to be established.

Investigated the causes of cracks in Sikorsky helicopter exhausts as part of a study team.

Collaborated with cross-functional teams; found root causes; and implemented corrective actions.

Quality Assurance Engineer Cedetas Electromechanic A.S. Istanbul, TR 03/1999 – 03/2000

Prepared and organized documentation required for ISO 9001 certification audit.

Created documents for certificate acquisition and trained staff on document completion.

Analyzed products, determined ownership, and collected relevant data from related sources.

Developed and implemented test methods and procedures to determine the status and disposition of the product.

Ensured proper document control for all claims, updating, verifying, and maintaining a database of internal defects and external (customer returns).

Reviewed and updated DMR reports with dispositions, comments, and issues from meetings.

Discussed quality problems with appropriate managers, obtained necessary approvals, and directed corrective actions as needed.

Prepared periodic and special reports regarding claim activities, customer quality system issues, and rejected items.

EDUCATION

Bachelor of Science (BS) in Metallurgical Engineering Istanbul Technical University Istanbul, TR

Salesforce Developer Salesforce Administrator Certificates Salesforce New York, NY

CERTIFICATIONS

OSHA Control of Hazardous Energy and Lock Out / Tag Out / UDEMY

Basic Certificate Health Safety & Environment HSE-Level 2 / UDEMY

Health and Safety Auditor Course OHSAS 18001. / UDEMY

Certified Lean Six Sigma Green Belt (2024) / UDEMY (The Manufacturing Academy)

Crystal Structures and Properties of Metals / Arizona State University/May 2024

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