Associate Director Housing & Conference Services
Resume:
Sean E. McNalley
Home: 240-***-****
************@*****.***
EDUCATION
Masters of Arts: College Student Development, Student Affairs Concentration
Appalachian State University: Boone, NC 5/2005
Bachelor of Arts: History; Minor: Psychology
University of Virginia's College at Wise: Wise, VA 5/2003
PROFESSIONAL EXPERIENCE
Associate Director, Housing & Conference Services
University of Akron 5/29/2024-Present
•Serves as second-in-command to the Director
•Maintain housing operations system (MCR/eRezLife) and serve as the liaison to MCR (My College Roomie) and communicate systemic changes to University of Akron Information Technology Office
•Supervise the receipt and processing of housing agreements for new, returning and waitlisted students
•Manage occupancy outside of the standard academic year (winter/spring break housing, early arrivals, late stays and summer residency)
•Evaluate and determine room changes, expanded occupancy, reassignments and agreement releases
•Oversee all aspects of a conference program; including scheduling, staff selection, billing and communications with groups
Director of Residence Life and Community Standards
Bridgewater College 7/10/2023-4/5/2024
•Provide direct oversight and leadership for a 4-year residency required Residence Life program of up to 1,200 beds in 17 residential facilities
•Direct supervision of two Master's level staff members:Assistant Director of Student Development and Coordinator of Housing Operations: as well as indirect supervision of three Bachelor's level Area Coordinators Serves as second-in-command to the Director
•Manage and develop an operating budget of around $350,000 annually
•Serve as primary hearing officer for campus conduct system and dissemination of Maxient conduct cases to other hearing officers
•Serve in a resource capacity for On-Call professional staff members while addressing after hour conduct concerts as needed
•Lead an bi-weekly meeting between On-Campus Facilities and Residence Life to address concerns in the halls or plan for upcoming necessary maintenance
•Complete all conduct-related background conduct checks or requested verifications on academic standing for previous students
Associate Director for Housing Operations - Housing & Residential Services Fitchburg State University 1/2020-6/2023
•Oversee general office operations in conjunction with Director of Housing & Residential Services
•Coordinate the management and operations of approximately 1705 beds in 21 residential buildings
•Supervise the Housing Operations Graduate Assistant and indirectly 2 undergraduate
Housing Operation Assistant main office staff members.
•Serves as second-in-command to the Director
•Maintain housing operations system (Adirondack Solutions Housing Director) and serve as the liaison to Adirondack Solutions and communicate systemic changes to Fitchburg State Information Technology Office
•Supervise the receipt and processing of housing agreements for new, returning and waitlisted students
•Manage occupancy outside of the standard academic year (winter/spring break housing, early arrivals, late stays and summer residency)
•Manage meal plan selection for both residential and commuting students in conjunction with Dining Services
•Maintain and coordinate residence hall and room access in conjunction with our OneCard office/Student ID Office
•Evaluate and determine room changes, expanded occupancy, reassignments and agreement releases
•Work in conjunction with the Director in preparing budget and occupancy projections for Fitchburg State University and the Massachusetts State College Building Authority
•Lead departmental assessment committee
•Serve as part of an Administrator On Call rotation including responding on-site when required
•Serve as a liaison with campus partners including but not limited to Capital Planning & Maintenance, Information Technology, Admissions, Student Accounts, OneCard, Student Development, Student Affairs, Academic Affairs and the Registrar regarding operations management
Additional Responsibilities/Acting Director for Housing & Residential Services Fitchburg State University 10/2022-5/2023
•Provide administrative oversight and supervision of professional staff: including the hiring, guidance, support, and evaluation of personnel
•Develop in conjunction and manage with Dr. Laura Bayless, VP of Student Affairs, a $9 million auxiliary housing budget through strong collaboration with University Financial Services and the Massachusetts State College Building Authority
•Oversee all technology contracts (ex. Adirondack Solution The Housing Director, Parking Management Software, T-Mobile switch to Verizon On-Call Duty phone contracts)
•Review Housing Occupancy Agreement and enforce all community standards/housing contracts and report occupancy and other data to University leadership
Director of Residential Life/Conference Services
Lycoming College 8/2018-10/2019
•Provide direct oversight and leadership for a 4-year residency required Residential Life Office serving 1,000+ residential students
•Direct supervision of 3 entry-level professional staff members, 1 administrative staff member; secondary supervision of 27 student hall staff members
•Manage and develop an operating budget of around $300,000 annually
•Adjudication of policy violations of the Lycoming College Student Code of Conduct
•Serve as On-Call administrator to assist professional staff in addressing of conduct concerns in after-hours capacity
•Regularly meet with Housekeeping/Buildings and Grounds staff to address issues of maintenance and general condition of the 7 residence halls, 2 independent living upper-class areas, and 10+ student apartments
•Oversee all aspects of a conference program; including scheduling, staff selection, billing and communications with groups
•Investigate Title IX complaints/reports and create reports based on gathered information
Acting Director of Residence Life
Frostburg State University 10/2017-6/2018
•Provide direct oversight and leadership for Residence Life Office serving 1,200+ residential students
•Analyze and manage operating budget of $210,000 annually in accordance with University System of Maryland and State of Maryland policies and procedures
•Direct supervision of 2 professional staff members, 3 administrative staff and 2 maintenance staff; secondary supervision of 7 Hall Directors and 40+ Resident Assistants
•Regularly meet with Housekeeping and Facilities supervisors to address issues of maintenance and general condition of the 11 residence halls
•Co-coordinate room selection process in conjunction with Housing Program Management Specialist
•Lead regularly scheduled leadership meetings with Residence Life professional staff and Edgewood Commons staff (Capstone Management property)
•Implementation of EBI Satisfaction Survey for entire campus population in accordance with departmental strategic plan; evaluate results and adjust office protocol according to collected data; also share data collected with campus partners in reference to their individual operations (Housekeeping, Facilities, Food Services)
•Participate in an on call rotation for crisis intervention, conflict and emergency assistance for the entire Frostburg State University campus
Associate Director of Residence Life
Frostburg State University 4/2013-8/2018
•Direct supervision of 2 professional level Area Coordinators; secondary supervision of all graduate/undergraduate building directors for a campus of 1,200+ residents
•Perform annual Performance Management Process (PMP) reviews for Area Coordinator staff to critically access their goals and expectations for the given academic year
•Supervise 2 Residence Life Office specific Maintenance personnel for work orders related to student living areas
•Supervise overall Residence Life Office during Director's absence
•Oversee use of Adirondack Solutions Housing Director for room assignments, applications, etc.
•Utilize AMAG card system in the residence halls for the safety of student population
•Recruit and supervise student staff during all University breaks and hiring of Maintenance Aides staff during summer months
•Coordinate campus-wide requests for accommodations for early arrivals or during university closure periods for the Center for International Studies, Athletic Department and various student office workers throughout the Frostburg State community
•Adjudication of upper level policy violations of the Frostburg State University Code of Conduct Handbook and collaborated with the Dean of Students/Director of Community Standards for oversight of all judicial conduct paperwork from Residence Life Office
•Maintain the Residence Life Office page of the Frostburg State University website
Assistant Director of Residence Life
Frostburg State University 1/2009-4/2013
•Directly supervised 3 hall directors in 4 residence halls with a residential population of 500+
•Participated in all Supervisor and Residence Life staff trainings
•Adjudicated judicial hearings of policy violations of the Frostburg State University Code of Conduct Handbook and collaborate with the Dean and Associate Dean of Students in regards to severe policy violations
•Managed the Hall Council programming budget for each residence hall
•Advised the Staff Development and Resident Assistant Council Committees for the Residence Life Office
Assistant Director of Residence Life
Pfeiffer University 7/2006-12/2008
•Directly supervised 3 undergraduate Head Resident staff members and assisted with supervision of 33 Resident Assistants in 11 residence halls with an on-campus population of500+
•Designed and implemented all Residence Life staff selection processes and staff training
•Monitored the daily operations of the Residence Life Office
•Adjudicated judicial hearings of policy violations of the Pfeiffer University Code of Conduct
Area Coordinator
Illinois College 7/2005-7/2006
•Directly supervised 6 undergraduate Hall Directors, and assisted with supervision of 30 Resident Assistants in 7 residence halls, 1 house and 1 apartment complex with an
on-campus population of 700+; participated in an on call rotation for crisis intervention, conflict and emergency assistance
•Aided Director of Residence Life in design of annual Resident Assistant training
•Adjudicated judicial hearings of policy violations of the Illinois College policy book in an educational manner
Residence Director
Appalachian State University 8/2003-5/2005
•Supervised 5 Resident Assistants and oversaw the daily operation of a co-ed, predominantly upperclassmen apartment style residence hall housing approximately 128 students
•Adjudicated meetings of minor Housing Contract and Policy violations
•Participated in on call rotation for crisis intervention, conflict and emergency assistance for the West Side of the Appalachian State University campus, comprised of 9 residence halls
TEACHING EXPERIENCE
Introduction to Higher Education Instructor/Advisor
Frostburg State University 9/2009-12/2017
•Instruct a 1-credit Orientation to Higher Education class during each Fall academic term with a class size that varied in size from 10-25 students per year
•Serve as academic advisor for first full academic year before transitioning students to an advisor within their intended major
LEADERSHIP EXPERIENCE
•Staff Senator - Frostburg State University 1/2018-8/2018
•Pi Lambda Phi Advisor- Frostburg State University 9/2016-8/2018
•Preview Planning Committee member - Frostburg State University 9/2014-8/2018
•Work as part of collaborative group that oversees implementation of an intensive two-day student orientation sessions during the summer
•Supervised student Preview Guide Coordinator and student staff
•Residence Hall Association Advisor - Frostburg State 8/2011-8/2014
CONTINUED PROFESSIONAL EXPERIENCE, EDUCATION AND HONORS
Adirondack Solutions User Group (ASUG) Conference Attendee 10/2021 and 9/2022
D. Stafford Title IX Investigator training 6/2019
Title IX Investigator Level One training 10/2018
Association of College and University Housing Officers International (ACUHO-I)
•Attended Mid-Level Managers Leadership Institute 4/2017
•Participated in International Student Support Cohort 12/2014
Frostburg State University
•Employee Development & Leadership Series 9/2015-4/2016
•Employee of the Month 10/2014
Mid-Atlantic Association of College and University Housing Officers (MACUHO)
•Co-Chair: Housing Operations Committee 10/2013-10/2015
REFERENCES
Dr. Melinda Grove
Associate Vice President, Student Affairs & Chief Housing Officer University of Akron
269 Buchtel Commons
Akron, OH 44304
******@******.***
Christopher Medley
Associate Dean of Students for Residence Life St. Olaf College
1520 St. Olaf Avenue Northfield, MN 55057
medley *@******.***
Elizabeth Swartz
Director TRIO-Student Support Services Fitchburg State University
160 Pearl Street
Fitchburg, MA 01420
eswartz *@**************.***
Dr. Jeff Graham
Senior Associate Vice President for Student Affairs Frostburg State University
101 Braddock Road
Frostburg, MD 21532
********@*********.***
Robert Cooper
Assistant Vice President - Student Affairs/Student Engagement Frostburg State University
101 Braddock Road
Frostburg, MD 21532
*******@*********.***
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