LISA M. WASHINGTON
*** ******** ***, ******* ** *1212 929-***-****
**************@*****.***
OBJECTIVE: To obtain a position in a company that I may utilize my skills and grow within.
QUALIFYING SKILLS:
§ QuickBooks
§ Microsoft Word and Excel
WORK EXPERIENCE:
Office Manager
M & M Plumbing, Brooklyn, New York
08/2002 to 06/15
§ Prepared paperwork to have permits pulled with the Department of Buildings
§ Filed annual boiler and sprinkler inspections
§ Arranged inspections with the NYC Fire Department
§ Accounts payable and receivable using QuickBooks
§ Maintained all office files
§ Dispatched plumbers to their designated jobs
Office Assistant
Department of Sanitation, New York, NY, United States
04/2003 to 12/2003
Worked for the company for a little over 11 months handling all office duties
§ Ordered all office equipment from various vendors
§ Filed and maintained all documents
§ Answered phones and directed calls
§ Scheduled meetings
Customer Service Representative
Planned Parent Hood, New York, NY, United States
01/2002 to 12/2002
§ Assisted people with information that was crucial to their livelihood.
§ Handled an extremely heavy call volume
§ Assisted customers with multiple questions
§ Directed calls to proper persons
Front Desk Receptionist
Hair Designs, Inc, Brooklyn, New York
02/2001 to 03/2002
Performed clerical duties
§ Greeted clients
§ Answered heavy volume phone lines