A/R Specialist

Andrew S. Keefer

Warrington, PA

215-***-**** *************@*****.*** linkedin.com/in/andrew-keefer-3413997/

CREDIT AND COLLECTIONS PROFESSIONAL

Accounts Receivable Sales and Customer Service Support Account Management

Fusing leadership, accounting, and administrative operations skills to minimize risks and reduce bad debt for companies in diverse industries. Leverage strengths in surety bonds, mechanics liens, financial statement analysis, reporting, account and people management and business development to support corporate and profit growth and protect assets. Formalize and optimize processes as well as devise strategies and policies to improve staff performance, increase cash availability and improve portfolio management.

COMPETENCIES

Process Improvement Account Reconciliation Audits Credit Risk and Cash Flow Forecasting

Customer Service Team Building Portfolio Management Financial Analysis Training Accounting

SELECTED CONTRIBUTIONS

Provided vital information in buy-out of 2 competitors totaling $40M by conducting due diligence on accounts receivables and contributing to post-acquisition integration and centralization of credit operations.

Lowered bad debt 15% and delivered $110K in savings per year by formulating and instituting credit-scoring model to minimize risk and delinquent accounts; efforts boosted staff productivity 10%.

Led branch to rank within top 10% performance for collections and DSO out of 350 sites corporate-wide.

Increased cash flow by $8M by coordinating meetings with largest accounts to collect on past due accounts and devising action plans to resolve issues with decision-makers.

PROFESSIONAL EXPERIENCE

Extremity Care/Tiger Wound Care - Conshohocken, Pa 3/25/24 – 7/11/2025

A Private Bio-Healthcare Medicare Co.

Accounts Receivable Collections Accountant

QB expert in billing, invoice documents and managing the A/R balances by client.

Extensive B2B collections of multiple clients ranging upwards to $20 Million balances.

Top Producer and Resolution of units in dispute.

Monthly reconciliation with cash being applied timely and involved in the A/R close process.

Inizio Health - Yardley, Pa 9/7/22 – 10/2/2023

Global Healthcare Services

OTC Analyst

Achieved exemplary results in Collections, Reconciliation, Cash Receipts Application Matching, Month-End Close, Auditing, and Ad-Hoc Reporting, driving significant improvements in financial operations and reporting accuracy.

ASK Consulting - Owner 1/1/22 – Present

Billing, Collections, Invoicing, Statements, Deposits, Contract Work

Siemens Industry, Inc. - Bluebell, Pa 4/1/2019-12/31/21

Multi-Billion Building Automation, HVAC, Fire, Security

Sr. Credit & Collections Analyst

Handled BAU Solutions, T&M, Parts, Security Solutions and Fire while continually being called upon to take on more accountability in the Philadelphia, tristate area.

Consistently achieved a monthly collection goal averaging $3 million, demonstrating strong performance in coordinating the resolution of issues with key customers.

Successfully verified and processed lien waivers, bad debt, and concession write-offs, contributing to improved financial stability. Continually maximized cash collections to meet or exceed monthly cash targets.

Collaborated cross-functionally with Client Success Managers (CSMs), Project Managers, Sales Representatives, Operations teams, and upper management to address client concerns, fostering positive client relationships.

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Freedom Mortgage – Fort Washington, Pa 2017-2019

A private Mortgage Finance Company

Mortgage Loan Officer

Licensed in 29 states, for origination of FHA, VA, Streamline, Conventional, Rate and Term; and Cash Out.

Became a top salesman in the office within 5 months, ranked 3rd out of 28 LO’s.

Capital Contractors – Cherry Hill, NJ

A $100M Commercial Cleaning Services 2015-2017

Sale Representative

Sold Commercial Cleaning Services in the Tri-State Area. Ranked 12th out of 32 sales Reps for the year 2015 in only 3 months.

DVFG, Inc. – Sewell, NJ 2012-2015

a $160M floral wholesaler

Director of Credit and Collections

Managed and directed a staff of 10 with 3000+ accounts, 4 Divisions of business, and 5 Distribution Centers. Maintained, followed up, and resolved of all legal, bankruptcy, and 3rd-party accounts.

Maximized cash flow and extended terms while reducing risk and keeping bad debt expense under goal.

Decreased DSO from 48.8 to 33.3 and > 90+ decreased from 36% to 10.1% in +2 years.

Developed and restructured C & C policies and procedures; allocated reserve.

ADDITIONAL RELEVANT EXPERIENCE

Orthovita, Inc. – Malvern, Pa

A $100M Ortho-biologics and Bio-surgery company

Corporate Credit Manager

Handed the bankruptcy process with attorneys and 3rd party collection agencies. Lowered 90+ day outstanding receivables from 7.96% to .05% in first year and cut DSO from 51 to 40 days.

Penndda, Inc. – Philadelphia, Pa

A $220M Truck Parts distributor

Corporate Credit Manager

Led collections totaling $160M+ per year, 2500 accounts and headed treasury activities, bank reporting, and cash analysis for diesel distributor. Approved and processed construction transactions of +$10M while reducing the risk through bonds and mechanics liens, while handling bankruptcy and 3rd party issues.

Pep Boys, Inc. – Philadelphia, Pa

$1.9B in the Automotive Industry

Accounts Payable Production Manager

Cut debt balances from $6.5M+ to $1.35M in first year by negotiating settlements with vendors for overstock, returns, and cancelled products for first time in company’s history.

Corporate Commercial Credit Manager

Managed $500M+ commercial credit portfolio with 3500 accounts and 40-person staff; with 6 direct reports in Cash Application, Legal, National Accounts and Credit Approval Analysis. Handled reconciliation/approval for national accounts of up to $5M.

Browning Ferris Industries, Inc. – Telford, Pa.

$3.2B Waste Management Company

Manager of Financial Services – Credit/Collections

Held accountability for $500M annual revenue, 3500 accounts overseeing 10-person team, staffing, month-end reporting, and cross-training on SOPs. Approved construction contracts of $1M+.

EDUCATION

Bachelor of Science in Marketing & Finance, Minor Finance - Kutztown University

TECHNICAL SKILLS

SAP SAP 4/HANA SAGE Oracle CRM DNBI JDE Get Paid Quick Books AS400 3rd Party Zoom Teams

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