Restaurant Manager

Najeed Thoduvil

Bluffton, SC 814-***-**** **********@*****.*** ***********@******.***

EDUCATION

Gannon University, Erie, PA Dec-2023 az

Master of Business Administration (Business Analytics) GPA: 3.6

Relevant Coursework: Data-Driven Strategic Plan, Strategic Global Marketing Analytics, Financial Management Model,

Operations & Supply Chain, Strategic Global Marketing and Analytics, Organisational Communication & Data Visualisation.

INLEAD (Indian Institute of Learning and Advanced Development) Delhi, India July 2015

Master of Business Administration (International Hospitality Management) GPA: 3.2

Punjab Technical University, Punjab, India July 2013

Bachelor of Science in Hospitality GPA: 3.3

SKILLS & CERTIFICATIONS

Microsoft Office Suite SQL Tableau Power BI

Certified in ServSafe Food Protection Manager- Accredited by the ANSI (American National Standards Institute) National Accreditation Board (ANAB)-Conference for Food Protection (CFP).

Certified in Six Sigma – White Belt

Certified in TIPS (Training for Intervention Procedures)

Leadership Education & Abilities Development (LEAD) – INLEAD

Supervisory Management Skills – Level One, Luxury Hospitality, London, UK

WORK EXPERIENCE & EXTRACURRICULAR ACTIVITIES

Food and Beverage Manager

John Braddocks, Inc. Salty Dog Cafe, Hilton Head Island, SC March 2024 – Sep 20225

Managed front and back-of-house operations, ensuring smooth daily restaurant functioning.

Oversaw Performance evaluation, team training, and scheduling, Ensured compliance with health, safety, and company standards.

Implemented cost-control strategies and conducted financial analysis to optimize profitability.

Maintained inventory levels, vendor relationships, and ordering systems to support kitchen and bar operations.

Delivered superior guest experiences, resolving complaints and improving satisfaction scores.

Collaborated with senior management on reporting, budgeting, and process improvements.

Strategic Business Manager, Marriott Resort and Spa, Hilton Head Island, SC June 2023-August 2023

CPT (Curricular Practical Training)

Developing a strategic Vision mission and goals, setting objectives, and crafting tactics to achieve those objectives, and evaluating and measuring performances.

Develop workflows, reports, and dashboards to support operations and empower data-driven decision-making.

Assists in the identification of solutions to optimize the efficiency and effectiveness of business processes.

Participating in process improvement initiatives and providing recommendations for optimization.

Supporting operation management activities such as ensuring quality standards throughout the hotel and guest relationship.

Restaurant Manager, AJ-125, Bengaluru, India July 2019- April 2021

Coordinating daily restaurant management operations.

Ensure Appropriate staff level and create a staff schedule.

Track stock levels of food, supplies, and equipment forecast needs, and order, as necessary.

Supervise and train restaurant employees.

Food and Beverage Outlet Manager - Marriott Resort and Spa, Hilton Head Island, SC March 2016-April 2019

Oversaw both front and back-of-house operations

Delivered high-quality customer service and daily operational leadership

Handled payroll, inventory, scheduling, and customer resolutions

Collaborated with chefs on menu specials and supported strategic decisions

HONOURS & AWARDS

Spirit to Serve Award – Marriott: Commended by Marriott HQ & senior executives

GSS (Guest Satisfaction Survey) Recognition: Named multiple times for service excellence

Best Trainee: Radisson Blu Suites – HR Department (2014)

Best Employee of the Month: KFC Calicut (2013, Trainee Program)

Languages Known: English Malayalam Hindi Tamil

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