Customer Service Sales Consultant
Resume:
Gary M. Nutt
San Antonio, Tx, 78245
Cell: 501-***-****
****.******@*****.***
OBJECTIVE
To gain experience and success with a goal oriented company that offers the opportunity for advancement
EMPLOYMENT HISTORY
Ford McCombs west Feb 2025
Sales Consultant
• Ford Certified training
• Maintain sales goals
• Great Customer Service
• Assist Customer needs
• Learning to be better everyday from managers
Russell Chevrolet Jan 2024-Oct 2024
Service advisor
• Give excellent customer service.
• Maintain sales goals.
• Call extended warranty companies to complete RO and payment.
• Let customers know problems with vehicle or recommended services. No
• Gm training
Red River Ford Aug 2023- December 2023
Sales Consultant
• Make the customer feel comfortable and feel like family and make them want to come back In to service.
• Always learning from managers so I can be better myself everyday make money for the company .
• average sales 15 a month
Russell Chevrolet, June 2018 - July 2023
Sales Consultant
• Give every customer the best customer service in the car buying process. Maintain sales goals given by sales manager .
• average sales 12 per month .
• Make the customer feel comfortable and feel like family and make them want to come back In to service.
• Always learning from managers so I can be better myself everyday make money for the company .
• GM certified in training
Old School Cars, Oct 2016 - June 2018
Manager / Website / Detail
• Run company website .
• Managing the day to day operations
• Ordering parts for mechanic and supplies.
• Use cac/uac finance companies.
• Detail dirty cars .
• Responsible for selling vehicles on lot .
• Fill out titles for customers that bought vehicles.
• Go to auctions to represent vehicles we are selling.
• Take care of what ever needs to be done anytime .
• Go up to the lot when we are closed to sell a car.
• Anything I am asked to do by owner .
• Give 150% customer service to customers.
• Great every customer with the same respect I want to be treated with. Stryker Endoscopy July 2014- Oct 2016
Procare Specialist
• Responsible for assembling sets of surgical tools for surgery.
• Giving in room support for OR.
• Help management train new employees.
• Cleaning and sanitizing equipment and surgical tools.
• Building relationships with doctors and hospital personnel.
• Assist UAMS (the customer) with anything they need help with. We were a vendor at Uams. Hertz Car Rental, May 2011- 2014
Lead Supervisor
• Responsible for exceeding sales goals with prompt and courteous service.
• Provides leadership, coaching and mentoring to fellow employees in the absent of management.
• Providing excellence customer service in the most effective manner. Thrifty Car Rental, October 2010- May 2011
Manager
• Managed and monitored productivity of all operational activities and personnel at an airport facility.
• Ensured staff is properly trained, motivated and coached relative to each product offered, sales and operation processes.
• Implemented HR policies in the area of discipline, discharge, motivation and performance in a consistent and fair manner.
• Established, communicated, monitored and updated objectives for staff consistent with Company goals and objectives.
• Planned and implemented staffing schedules based on business demands and transaction levels.
• Ensured customer complaints are handled and resolved in a timely, effective manner.
• Provided statistical information to management relating to transaction and revenue projections, comparisons to past results, share of market, salary and wages, manpower usage, etc.
• Proper monthly allocations of overall budget amounts; monitors all expenses.
• Maintained adequate vehicle control in accordance with company guidelines.
• Built and maintained business relationships to facilitate organizational profitability including building relationships airport authorities and other occupants of airport facilities, and vendors serving the facility.
Hertz Car Rental, April 2008- October 2010
Customer Service Representative
• Demonstrated strong sales and communication skills to meet location sales goals.
• Assured that all customers received prompt, courteous, and efficient service.
• Provided leadership to fellow employees in the absent of management. Avis Budget Group, 2003-2008
Fleet Control and Maintenance Technician
• Maintained business relationships with vendors by controlling invoices and inventory
• Effectively planned daily activities in the repair and maintenance of Avis & Budget fleet vehicles to provide mechanically sound vehicles for rental, sale and shuttling purposes. Lead Customer Service Representative
• Directed and controlled the servicing of customers at rental counters in arranging for the rental of vehicles
• Organized the duties carried on at the counter and monitors 6-8 employee performances
• Controlled and authorized the disbursement of petty cash funds.
• Team player who helped market share grow from 16% to up to 21% Customer Service Representative
• Demonstrated strong sales and communication skills at counter to meet location sales goals
• Assured all customers received prompt, courteous, and efficient service. ACTIVITIES AND AWARDS
• 2002 Cendant Corporation sales and customer service training
• 2005 Avis Budget safety awareness and loss prevention training
• Participated in the youth accident prevention program
• Letter in Varsity Basketball 2000-2003
• Coached kids soccer team
• Salesman of the month
EDUCATION
North Pulaski High School, 2003 Graduate, Jacksonville, AR
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