Chick-Fil-A Human Resources
Resume:
H R D I R E C T O R
A L I C I A E V A N S
Talent Management
Employee Relations
Benefits Administration
HRIS Systems (CFA Now,
Workstream, Workday, UKG
Workforce Central)
Labor Laws (KY)
Payroll Processing
HR Best Practice
Recruitment & Selection
Microsoft & Mac Systems
Strong Communication
Performance Management
Dedicated Human Resources professional with 10+ years of experience overseeing payroll, hiring, and compliance for a high volume restaurant and retail store. Skilled in streamlining HR processes, managing financial responsibilities, and supporting team engagement from onboarding through retention. Strong background in payroll administration, benefits enrollment, policy compliance, and employee support, with a proven ability to balance people-focused leadership with operational efficiency.
S K I L L S
E D U C A T I O N
Bachelor of University Studies
2012 - 2015
MOREHEAD STATE UNIVERSITY
E X P E R I E N C E
Chick-fil-A Russell Cave - Dec 2021 to Sept 2025
HUMAN RESOURCE DIRECTOR
Directed all HR functions for 75 + team members, overseeing payroll, timekeeping, and mileage reimbursements through @Chick-fil-A Now systems with accuracy and efficiency.
Streamlined financial operations by processing vendor payments, managing monthly bills, and ordering weekly change funds via Wells Fargo Vantage, ensuring consistent fiscal accountability . Led full-cycle recruitment including application screening, first- round interviews, onboarding, and compliance (I-9 documentation), utilizing the Workstream hiring platform to maintain staffing excellence.
Enhanced team readiness by ordering and distributing uniforms and non-slip shoes for both new hires and current employees. Administered employee benefits including healthcare enrollment via LiveWell and 401(k) contributions with Arelus, ensuring smooth and confidential processing.
Maintained precise attendance tracking and monitored director - level scheduling, contributing to effective workforce planning. Championed employee engagement and retention by
implementing HR best practices aligned with Chick-fil-A’s values. Collaborated with leadership team to support restaurant operations, including catering logistics, phone communication, and other cross- functional needs, strengthening overall team performance. 859-***-****
Lexington, KY
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High School Diploma
1999 - 2002
TATES CREEK HIGH SCHOOL
Associate of Science Degree
2008 - 2012
BLUEGRASS COMMUNITY AND
TECHNICAL COLLEGE
S U M M A R Y C O N T A C T
Oversaw timekeeping operations for 160+ team members by maintaining accurate timecards, classifying absences, and processing punch corrections using UKG Workforce Central. Monitoring payroll hours and generated detailed daily reports
(overtime projections, missed punches, and compliance reports) to support efficient labor management.
Delivered exceptional employee support by fielding phone inquiries, resolving scheduling conflicts, and providing HR-related guidance.
Processed payroll allocations by billing and classifying hours across multiple projects, ensuring compliance and accuracy in labor reporting.
Facilitated training programs to keep team members aligned with company policies and compliance requirements. Supported full-cycle talent management including application screening, onboarding transfers, and separations through Workday.
Developed and published weekly schedules for 160+ employees, optimizing labor coverage while balancing payroll budgets. Coordinated supply orders via SAP to maintain operational readiness across multiple departments.
Administered employee leave programs (LOA and FMLA), ensuring compliance with state and federal guidelines while supporting team members through leave processes.
Lindsay Mashni - HR Business Partner
R.J. Corman
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Taylor Morehead - HR Generalist
NSG Group
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Ursha Teater - Catering Sales
Catering by Cordre’
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Target - April 2013 to Dec 2021 R E F E R E N C E S HUMAN RESOURCE SPECIALIST
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