Administrative Assistant Data Entry
Resume:
Betzaida Pacheco
*******************@*****.***
Professional Summary
Reliable, attentive professional with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Skilled in coordinating documentation and other means of record keeping. Forward-thinking and industrious with a diplomatic communication style focused on maximizing engagement and satisfaction. Skills
Bilingual (English/Spanish)
Customer/Client Relations
POS Expertise
Sales
Sorting and labeling
MS office
Operations management
Mail handling
Document Control
Punctuality
Work History
08/2022 - 11/2023
Cayuga Centers - Administrative Assistant
Utilized exceptional communication to connect with Foster parents, co-workers and the suites in various departments.
Provided clerical support by copying, data entry, mailing, faxing and filing documents. Answered telephone calls to field inquiries from Foster parents and other callers seeking information. Assisted in weekly calls in which I executed wellness checks for minors in Foster care. 05/2013 - 08/2021
Key Food Supermarket - Supervisor
Set, enforce and optimize internal policies to maintain efficiency and responsiveness to demands. Process POS transactions, including cash and credit purchases or refunds. Train new cashiers on procedures, customer service and sales techniques. Resolve customer concerns and provide relevant information regarding merchandise, reward programs and company policy
Keeps work area clean, neat and organized for maximum productivity 07/2012 - 01/2013
Kmart - Pricing Associate
Prepared pricing and signage to complete product displays and drive sales. Assisted with price verification and implemented adjustments for discounts or promotions. Issued receipts and processed refunds, credits, or exchanges. Utilized exceptional communication to connect with customers, assess needs and present solutions.
10/2009 - 10/2011
Econo Supermarket - Secretary
Provided clerical support by copying, faxing and filing documents. Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Processed product returns and assisted customers with other selections. Delivered a high level of assistance by locating products and checking store inventory for merchandise.
08/2005 - 05/2006
PUCPR - Professor’s Assistant
Faxing and filing organized documents.
Maintained student attendance record.
Reviewed student correspondences and updated records. 06/2005 - 07/2005
City Hall - Human Resources Assistant
● Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Provided clerical support by copying, faxing and filing documents. Delivered mail or packages to appropriate personnel. Maintained organized files and stocked supplies to support the team needs and maximize performance.
Education
2003
Luis Munoz Marin High School - High School Diploma Yauco, PR
2003 - 2007
Pontifical Catholic University Of Puerto Rico -
Completed 82 credits towards Early Childhood Education Degree Ponce, PR
2008 - 2009
John Dewey College -
Completed 69 credits towards Nursing Degree
Hato Rey, PR
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