Medical Records, Scheduler, Registrar, CSR
Resume:
KENDRA MARSHALL
***************@*****.***
EXPERIENCE
May 2023 - present Christus Health, San Antonio, TX Patient Financial Services Rep. – Medical Records
• Process request for Medical Records or other documents in order to receive payment for services rendered.
• Print, Mail, Fax, or upload records, appeals, itemized bill, or other statements into vendor site or send to payer.
• Update accounts to insure accurate processing of claims.
• Systems used: Meditech, Connance, SSI, One Content.
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January 2019 – May 2023 Advanced Spine & Pain Center, San Antonio, TX Operator/Scheduler (on site and remote)
• Receive/Transfer Calls
• Schedule/Cancel Patient Appointments.
• Create Patient Cases and send messages via Athena.
• Input Medication Refill Request.
• Collect and Update Patient Demographics in the chart. April 2016 – April 2017 Parallon Business Solutions, San Antonio, TX Patient Registrar PRN (Northeast Baptist Hospital)
• Register Patients and Collect Copay.
• Update Demographics by using Meditech.
• Verify Insurance by using Ecare/Passport.
EDUCATION
June 2020 – June 2021 Northwest Vista, San Antonio, TX. — Certificate (CBCS) Certified Billing & Coding Specialist
November 2009 – May 2012 St. Philips College, San Antonio, TX. — Associates Degree Medical Administrative Assistant
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