Data Entry Specialist

LAQUASHA SMITH

n *****************@*****.*** n 430-***-**** n Willing to Relocate Authorized to Work in the U.S. n Seeking Remote (WFH) Data Entry or Administrative Roles PROFESSIONAL SUMMARY

Detail-oriented and dependable data entry professional with over 7 years of experience in high-volume, accuracy-driven environments. Proven ability to manage confidential information, meet tight deadlines, and maintain data integrity. Strong technical and organizational skills, with a background in both healthcare and customer-focused industries. Looking for a remote opportunity where focus, consistency, and attention to detail are valued. PROFESSIONAL EXPERIENCE

Data Entry Specialist II – McKesson (Mar 2016 – Feb 2019)

• Accurately entered, verified, and updated sensitive data into company databases

• Maintained high accuracy and consistency in a fast-paced, deadline-driven setting

• Performed data audits, generated internal reports, and ensured compliance with data standards

• Executed regular backup operations and organized digital filing systems Customer Service Specialist – Harte Hanks (Feb 2019 – Nov 2021)

• Worked in a quality-controlled environment, maintaining detailed records and documentation

• Completed administrative tasks such as form processing, email correspondence, and ticket resolution

• Focused on resolving concerns with minimal escalation, prioritizing written communication when possible

Hotel Operations Supervisor – Residence Inn by Marriott (Nov 2021 – Oct 2023)

• Oversaw employee onboarding, digital scheduling, and internal reporting systems

• Used data tools to track guest feedback and staff performance metrics

• Created and maintained internal documentation for policies and training procedures EDUCATION

• Pharmacy Technician Certificate – Texarkana College, May 2019

• High School Diploma – Washington Academy Charter School, June 2013 TECHNICAL SKILLS & TOOLS

• Typing Speed: 40+ WPM

• Microsoft Excel & Word

• Google Workspace (Docs, Sheets)

• Data Entry & CRM Systems

• Email & Ticket-Based Communication

• Accuracy & Data Verification

KEY STRENGTHS

• Strong attention to detail

• Reliable and self-motivated

• Comfortable working independently

• Excellent written communication

• Discreet with sensitive or confidential information

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