Data Entry Clerk

Enid Melissa Davis

**********@*****.*** 865-***-**** Maryville, Tn

WORK EXPERIENCE

GI Patient For Representative Kids May 2020 – Knoxville, June 2021 Tn

● High volume Gastrointestinal Pediatric Office, for children ages birth to 26, that offers multiple in-office services including ultrasound, allergy scratch testing, breath testing, Labcorp Phlebotomy services and state of the art manometry testing. Onsight infusion Center Clinic for infusions and treatments as well as holistic and homeopathic interventions.

● Resolved 5-6 urgent calls daily by proactively locating staff engaged in other duties, providing immediate assistance to anxious parents and ensuring swift resolution of patient needs.

● Coordinated multiple appointments with precision, reducing lobby wait times by 30%, and receiving positive feedback from parents grateful for single-day service completion due to transportation challenges.

● Regularly updated patient demographics and insurance information in the Electronic Health Record, enhancing data accuracy and accessibility for medical staff.

● Efficiently checked out 20-30 patients daily, ensuring accuracy in collecting co-pays and deductibles, while balancing cash drawer and credit card machine to enhance patient satisfaction and clinic efficiency. Home Receiving Depot Clerk/Return To Vendor Clerk May 2015 Maryville, – May 2020 Tn

● High volume home improvement store for everyday needs of maintaining homes in the Maryville Tennessee area.

● Processed 50-100 returns daily by proactively retrieving merchandise from the front of the store, using the Home Depot computer phone system to expedite credit recovery and minimize delays.

● Coordinated weekly returns with 3-4 vendors, efficiently preparing and labeling pallets using an order picker, ensuring timely credit authorizations and accurate inventory management.

● Enhanced store efficiency by coordinating with department heads to ensure 100% of returned merchandise was properly tagged and floor-ready, leading to quicker resale of 3-4 lawn mowers and appliances weekly.

● Awarded by area manager for exemplary management of Hazmat, recyclables, and charity distributions, achieving highest standards in cleanliness and readiness.

Ted Accounting Russell Clerk Ford Lincoln/Ted Russell Ford Isuzu Parkside June 2021 September Knoxville, 2025 Tn

● A family owned Dealership since 1973. Winner of Knoxville's Best Auto Dealer 2021 and the Winner of the President's Award for Excellence from Lincoln Motor Company 2023. High volume Dealer with 2024 sales growth of 3.1% for Ford and 28.1% for Lincoln, with an annual revenue of 36.5 million.

● Managed deposits of 60,000 to 70.000 for Parts and Service for 2 dealerships daily, handling $5.5 million in new vehicle inventory,

$50,000 in KBB buys, and $112,000 in Auction purchases weekly, ensuring alignment with Sales by sending payment promptly to the Vendors. Money was matched with accounts daily to ensure smooth processes for each Department.

● Streamlined monthly audit preparation by reducing processing time by 1 week, ensuring accuracy through double-checking account numbers and amounts before submission using ERA-IGNITE and POWER systems for 6 hours daily.

● Enhanced customer service by reducing title processing time by 1 week, using Excel to track 80 to 100 titles and collaborating with vendors to address paperwork issues promptly. This decreased the number of folders in my drawer waiting on titles so vehicles could either be sold or tags processed for the Customers. EDUCATION

William High School Blount Diploma High School Maryville, May 1993 Tn Independence Associates Degree University Maryville, March 2019 TN

● Associates in Medical Specialties

SKILLS, TECHNOLOGIES & INTERESTS

● Skills: Adaptability; Time Management; Teamwork

● Technologies: Microsoft Word, Excel, Outlook

● Interests: Gardening; Cross Stitching

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