Cross Functional Coordinator

Courtney G. Cannon

CONTACT

PROFILE

636-***-**** (text only)

321-***-**** (home)

Skilled in leading cross-functional teams to deliver operational excellence and enhance overall organizational performance in the Education and Non-profit sectors. Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for a collaborative “How can I help?” approach and commitment to excellence.

********.*.******@*****.***

www.linkedin.com/in/courtney-g-cannon

SKILLS

WORK HISTORY

Bilingual (ASL and English) - Expert

Educator - Expert

Team Player – Expert

Scheduling - Expert

Quick problem solver - Expert

Detail-oriented - Expert

Customer Service - Expert

Communications - Expert

Cross-functional - Expert

Strategic planning - Expert

Florida School for the Deaf and Blind

October 2017 - Present

Parent Advisor, Parent Infant Program

Provide individualized case management guidance

Connect with the community to find resources for families

Support with Individual Education Plans (IEPs) as needed

Counsel on devices, hearing aids, and cochlear implant care at home

Model language development through reading books, community visits, and conversations, either spoken, ASL, or both

Teach American Sign Language (ASL) as needed

Build trusting relationships with families

Deaf Mentor, Parent Empowerment Program

Support families with learning American Sign Language (ASL) to communicate with their deaf children

Explain aspects of Deaf culture to understand their deaf children better

Share my personal experience as a deaf individual and answer questions

Regional Coordinator

Plan regional events for families to gather

oSeek out potential venues, working with a set budget

oCommunicate details back to the FSDB manager to create a flyer

oInvite Deaf Mentors and Parent Leaders to join the event

Attend regional or state conference representing Florida School for the Deaf and Blind’s Parent Infant Program and Parent Empowerment Program

Astronaut Scholarship Foundation

Marketing & Communications Project Manager

June 2024 - June 2025

Designed and executed marketing emails, newsletters, and one-offs

Managed content calendar for the year and ensured timely delivery of marketing and communication deliverables

Scheduled interviews for video production and set both the interviewer and interviewee up for success with the materials needed before production

Coordinated with an external Communications Agency on Social Media needs

Updated information on the website to stay current

University of Central Florida

Adjunct Professor - American Sign Language

February 2024 - August 2024

Delivered organized, relevant instruction for American Sign Language Level 1

Informally assessed learning to drive planned instruction

Built foundations based on trust and respect through communication

Planned lectures, assignments, and assessments aligned with the course curriculum

Coordinated with other Adjunct Professors to stay consistent in teachings and assessments

SOFTWARE

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Google - Expert

Slack - Advanced

Asana - Advanced

Trello - Advanced

CRM - Slate and HubSpot - Advanced

Microsoft 355 - Advanced

Wrike - Advanced

Stripo - Intermediate

MailChimp - Intermediate

Bloomerang - Intermediate

Tandem - Intermediate

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COMMUNITY

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Center for Independent Living

Board Member - August 2023 - Present

Lead Chair for the Development Committee

Florida Hands & Voices

Board Member - May 2025 - Present

Willow Creek Church Volunteer

Event Planner

Community Clean-Up

Small Group Leader

Junior Achievement

Deliver curriculum in American Sign Language to deaf/hard-of-hearing students, K-5th

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EDUCATION

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Villanova University

Villanova, Pennsylvania

B.S. Business Administration with a focus in Marketing

Fontbonne University

St. Louis, Missouri

M.A. Early Intervention for the Deaf

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Gallaudet University

Traffic and Production Coordinator

June 2021 - June 2024

Cross-functional in University Communications: Creative, Communications, Web, Operations, and Sponsorship Teams to strategize and optimize internal and external communications

Acted as project Manager for our new website

oSent out the communications, set up meetings with corresponding stakeholders, and collected feedback to feed into Asana and Trello for the web team of 5

Served as the front-line face of University Communications, providing customer service and strategizing how to move customers through the pipeline

Planned, developed, revised, and translated campaign plans and workflows into scheduled, actionable tasks for the creative team in Asana

oPartnered with the Creative Producer to keep stakeholders informed and involved in campaigns or projects by facilitating Intake Meetings and providing exceptional customer service

oMonitored and maintained campaign calendars and assisted the Creative Producer and Creative Director in implementing the full campaign plans, including the budget

oServed as the primary point of contact for talent management, documenting names and contact information for actors, contractors, writers, and other campaign professionals

Designed and delivered news articles for our 50,000-member external audience via our bi-weekly Hi5 newsletter via our CRM, HubSpot

Copywrote for campaign webpages such as gu.live/iamgallaudet

Developed a request form in Asana for the Sponsorship team and assisted with monitoring the incoming requests

oActed as the centralized point of contact for Sponsorship facilitation between the committee and clients

oDetail-oriented with sponsorship operations, ensuring that assets and items of the sponsorship agreements are completed

Bishop Moore Catholic High School

American Sign Language Instructor

August 2017 – June 2021

Used grades from quizzes and tests as my driving point for data analysis.

Planned, developed, and created content videos in American Sign Language and managed my YouTube Channel.

Implemented content videos into various learning platforms to accommodate multiple learning styles.

Assisted with adding an ASL 4 class and wrote and developed a curriculum for ASL 4.

I successfully graduated the very first group of seniors taking all four years of ASL, which consisted of five students. Two years later, I graduated with 13 seniors, taking all four years of ASL.

I worked with the marketing team to promote my ASL class via social media and news, tripling enrollment with a waiting list.

Implemented lesson plans in-person and via Zoom, incorporating various technology platforms such as Kahoot and NearPod.

Communicated and fostered relationships with students through the LMS platform, Schoology.

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