Operations Specialist Fort Lauderdale

Deadric McMiller

Fort Lauderdale, FL

954-***-**** **********@*******.***

Professional Summary:

Results-driven Operations Specialist with 15+ years of experience in supply chain management and logistics. Proven track record in enhancing operational efficiency through process improvements and compliance management. Skilled in inventory control, vendor negotiation, and cross-functional collaboration, with a focus on achieving timely and cost-effective solutions. Adept at leading teams and managing complex projects in fast-paced environments, ensuring seamless trade transactions and compliance with regulations.

Core Competencies:

Remote Office & Client Support

Sports & Recreation Administration

Strategic Planning & Operations

Customer Service & Relationship Building

Calendar & Project Management

CRM & Data Entry Systems

Virtual Communication (Zoom, Slack, Teams)

Empathetic & Professional Communication

Professional Experience:

Operations Specialist

Siemens Energy Staffing - Fort Lauderdale, FL - 2021 – Present

Managed daily import/export activities including review of customs documents and broker instructions, ensuring full compliance with U.S. regulations.

Analyzed customs clearance issues and delays, implementing process improvements to enhance operational efficiency.

Coordinated with U.S. customs brokers and internal teams to facilitate smooth trade transactions and resolve compliance issues.

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Parts/Facilities Manager

Reva Inc, Fort Lauderdale - 2014 – 2021

Perform collective operations on work orders, sales orders, and repair orders and create an invoice for the finance department to process.

Expedite, ship, and receive drop-shipping products to multiple vendors, and collect Manufacturing Certification.

Track packages and contact vendors and manufacturing companies via phone and in person as continuous follow-up at the work location.

Facilities & Administrative Support Specialist

H.A.S. Health Access Service. Inc. Fort Lauderdale, FL - 2010 – 2014

Assisted in daily facility operations and scheduling logistics in high-traffic environments.

Provided remote check-in and support for virtual health appointments and employee training.

Managed vendor communications and tracked maintenance records remotely.

Education:

Pursuing Graduate Degree – Sport Management (Transfer Planned: Jan 2027)

From Keiser University

Associate of Science – Hillsborough Community College Fort Lauderdale, FL

Graduated 2007

Certifications & Tools

Certified Physical Therapy Assistant (inactive)

Microsoft Office 365 Google Suite

Zoom Slack Teams Trello Asana

BLS/CPR Certified

HAZMAT Certification

Proficient in Salesforce, Microsoft Office Suite, SAP (GTS/GTM), Quantum

Strong data analysis and reporting skills

Excellent written and verbal communication

Typing speed: 96 WPM

Professional Highlights

Successfully transitioned to remote administrative work during COVID-19 lockdowns.

Experience managing multiple clients and projects across time zones.

Known for calm demeanor, empathetic service, and sharp attention to detail.

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