Support Specialist Social Media

KERRY-ANN KELLY

New York, NY 917-***-**** ***************@*****.*** www.linkedin.com/in/kerry-ann-kelly-9a2064271/ Entry-Level Legal Assistant Aspiring Paralegal Administrative & Client Support Specialist Detail-oriented and highly organized aspiring legal professional with strong research, analytical, and communication skills. Skilled in case file organization, administrative support, and client intake, ensuring efficient legal operations. Proficient in Microsoft Office Suite, Google Workspace, and database management, with the ability to handle clerical tasks, maintain legal documentation, and manage schedules with precision. Adept at multitasking in fast-paced environments while demonstrating strong attention to detail, professionalism, and confidentiality. Eager to learn and contribute effectively to a legal team by providing high-quality support and ensuring seamless case management. EDUCATION

John Jay College of Criminal Justice, New York, NY Bachelor’s Degree Earned 2020 – 2025 Hudson High School of Learning and Technology, New York, NY Diploma Earned 2016- 2020 CORE EXPERTISE

Legal Research & Analysis Case File Organization & Documentation Client Communication & Intake Support Database & Document Management Microsoft Word, Excel, PowerPoint & Google Workspace Negotiation & Problem-Solving Strong Attention to Detail & Time Management Professional Phone & Email Etiquette Team Collaboration & Adaptability Critical Thinking & Decision-Making Organizational & Multitasking Skills Confidentiality & Ethical Judgment PROFESSIONAL EXPERIENCE

The Borgen Project – Remote Intern Dec 2023 – Mar 2024

Research & Analysis: Conducted in-depth research on policy issues, legal frameworks, and social justice initiatives to support advocacy efforts.

Written Communication & Content Development: Drafted reports, articles, and social media content to raise awareness about key issues.

Collaboration & Project Support: Worked closely with team members to organize virtual meetings, manage deadlines, and execute campaign strategies.

TurnUp Activism – Remote Intern Jun 2023 – Aug 2023

Donor & Client Relations: Contacted donors and potential supporters, effectively communicating the organization’s mission to encourage engagement.

Database Management & Documentation: Oversaw donor and supporter databases, ensuring accuracy and organization.

Marketing & Community Outreach: Assisted in implementing marketing campaigns through social media and email outreach.

Steve & Kate’s Camp – New York, NY Camp Counselor Jul 2022 – Sep 2022

Supervision & Leadership: Provided guidance and supervision to groups of campers, ensuring a safe and inclusive environment.

Program Coordination: Organized daily activities, facilitated group discussions, and adapted programs to meet camper needs.

Problem-Solving & Conflict Resolution: Identified and addressed camper concerns, ensuring a positive camp experience. Just Salad – New York, NY Cashier/Topper May 2021 – Aug 2021

Enhanced Customer Service & Communication: Greeted customers, answered inquiries, and provided recommendations.

Point-of-Sale Operations & Transaction Processing: Processed sales transactions quickly and accurately, ensuring a seamless checkout process.

Organization & Efficiency: Maintained a clean and organized workspace while working efficiently in a fast-paced environment.

TECHNICAL SKILLS

Adobe Google Workspace Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Social Media Platforms

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