Security Clearance Customer Success

Saysha Offutt

(B.S., M.S.)

IT Business & Operations Executive Information Systems, Insider Threat, Cybersecurity & Enterprise Architecture Artificial Intelligence & Machine Learning (AI/ML) Data Governance Business & Customer Success Driver Solutions & Strategy Subject Matter Expert

Phone: +1-813-***-****; E-Mail: **********@*****.*** Tampa, FL

EXECUTIVE SUMMARY:

Strategic risk and technology senior leader with 15+ years leading enterprise transformation, secure cloud adoption, and cyber operations across federal agencies and public sector organizations. Expert at aligning IT strategy with mission priorities managing billion-dollar portfolios, and building cross-functional teams that deliver operational resilience and measurable cost savings. Recognized for accelerating compliance, optimizing governance, and influencing board-level decisions. Experienced in optimizing continuous threat detection, rapid incident response across infrastructure. Known for building simplified, hardened security operations that evolve alongside emerging technologies and threat landscapes.

Key Highlights

Proven Executive Leadership: Expert in architecting and deploying scalable, compliant, intelligence-driven solutions aligned with FISMA, NIST RMF, FedRAMP, and CMMC frameworks.

Enterprise-Scale Cybersecurity Leadership: Directed 40+ cybersecurity programs and safeguarded 10,000+ systems across insider threat mitigation, vulnerability management, AI/ML integration, and end-to-end risk governance.

Strategic Program Oversight: Trusted advisor in enterprise architecture and risk management, refining SOPs, leading modernization, and ensuring successful delivery of medium-to-large projects.

Security Clearance: Active U.S. Government Security Clearance (MBI/Public Trust; formerly DoD Top Secret).

PROFESSIONAL WORK SUCCESSES:

Directed $356 million federal cybersecurity integration across 40+ programs, 10,000+ systems, and 6 national tax platforms. Directed delivery of enterprise-wide cybersecurity initiatives across threat detection & response, vulnerability management, insider risk, and threat intelligence, driving a 30% reduction in critical security incidents year-over-year.

Cut FedRAMP ATO readiness from 7 months to 60 days; reduced audit prep from 2 days to 1 hour via automated dashboards.

Closed $20M in compliance gaps by deploying award-winning automated provisioning solutions.

Boosted DISA IAM compliance from 25% to 89%, enabling zero-trust readiness.

Reduced DoD Mil Cloud 2.0 provisioning time to 48 hours while lowering infrastructure costs.

Led global cybersecurity risk, compliance, and automation programs across 30+ jurisdictions, embedding SOX, SEC, and NIS2 regulations into enterprise security operations to deliver 100% audit readiness, real-time compliance visibility, and 40% faster reporting.

EXECUTIVE COMPETENCIES & SPECIALIZED TRAINING

Strategic Leadership & Transformation Governance, Risk & Compliance (FISMA, NIST RMF, FedRAMP, CMMC, COSO, ISO 31000, SOX, PCI-DSS, GDPR) PTS Project Tracking System AI-Driven Security Strategy Secure Cloud Architecture (AWS, Azure) Operational Excellence Board Advisory High-Value Contract Negotiation Process Optimization Enterprise Architecture Threat & Vulnerability Management

Enterprise Platforms & Tools

Enterprise & IT Service Management: ServiceNow, Jira Service Management, Remedy, BMC Helix, Cherwell

Collaboration & Knowledge Management: Confluence, SharePoint, Microsoft Teams, Slack

Agile & Project Management: Jira, Trello, Asana, Microsoft Project, Smartsheet

Security & Compliance Tools: Splunk, Tenable Nessus, Qualys, Rapid7 InsightVM, Prisma Cloud

Identity & Access Management: Okta, SailPoint, Ping Identity, Microsoft Entra ID (Azure AD)

Data & Analytics Platforms: Tableau, Power BI, Qlik Sense

DevOps & CI/CD: GitHub, GitLab, Jenkins, Azure DevOps

Project/Program tools: PTS Project tracking system

EDUCATION & CREDENTIALS

Ph.D. in Cybersecurity Leadership (in progress) Capital Technology University :Expected completion 2027

Masters: Industrial Psychology, Military Leadership

Bachelor: Philosophy/Literature

CERTIFICATIONS

Military Decision-Making Process (MDMP~PMP)

Certified Information Systems Manager (CISM) Issuing Organization: ISACA Status: In Progress (Exam scheduled for Dec 2025)

ICP-ATA Agile Test Automation

IC Agile-AgileFundamentals (ICP)

Harvard Manage Mentor-Agile Project Management

SECURITY CLEARANCE:

U.S. Government Security Clearance: (MBI/Public Trust) & Secret (DoD) - Inactive)

PROFESSIONAL EXPERENICE

10/24 – Present Department of Treasury Headquarters, DC

Chief of Cyber Threat Response & Remediation: Program Management Office

Directed a high-performing cybersecurity division (4 sections, 80+ staff), optimizing operations across the Cyber PMO (40+ programs), Metrics & Reporting (10,000+ systems), Data Modernization (6 key tax systems), and Cyber Comms. Strengthened enterprise program integration, enhanced cross-functional collaboration, and delivered measurable performance improvements in cybersecurity governance and reporting.

Partner with Sr. Executive Director of Cyber Threat Response & Remediation, provide strategic oversight for one of the most critical IRS’s Portfolio for 6 Tax Processing Systems that supports systems engineering & security assessment controls.

Led change management efforts for 150+ cybersecurity deployments across agency, while facilitating solutions delivery for cyber systems based on Federal & Industry Standards & Frameworks (e.g., FISMA, NIST, TIGTA, etc.),

Offer strategic professional mentoring, coaching & advisory to new managerial employees, agency staff & program personnel.

Report to the Assistant Chief Information Security Officer, with key responsibility for developing & establishing processes & business frameworks that deploys solutions to the cloud for the new ($150M+) Cybersecurity Program Office.

Drove process automation and tool optimization to reduce manual workload and accelerate security workflows across teams.

Key highlights

• Lead cybersecurity division of 80+ staff managing 40+ programs, 10,000+ systems, and 6 tax processing platforms.

• Streamlined cloud cybersecurity deployment and governance, cutting ATO cycles from 90+ to 30 days.

• Implemented CASB licensing strategy saving $3.9M annually.

• Increased enterprise reporting accuracy from 75% to 96% via standardized workflows.

09/23-10/24 Citigroup Tampa, FL

Information Security Sr. Project Manager, VP – CISO PMO

Provided leadership, management & oversight for the integrated PM frameworks for mission-critical cloud solutions deployment & operational iterative priorities.

Managed delivery of multiple complex IT security & operational strategy program and project initiatives through Project tracking system (PTS); developed detailed IT work plans, schedules, project cost estimates, resource plans and status reports.

Provided professional mentoring, coaching & advisory to employees, agency staff & program personnel.

Interface with senior project staff and senior management teams; recommended and oversaw process improvements through in-depth evaluation of complex business, system processes and industry standards.

Directed global cybersecurity strategy and execution across critical IT security and cloud transformation programs, overseeing 16 engineers across North America, Europe, and APAC to drive alignment, velocity, and secure delivery at scale.

Restructured underperforming projects by diagnosing systemic gaps via PTS analytics and leading enterprise-level turnarounds resulting in optimized resource allocation, risk mitigation, and accelerated delivery models.

Key highlights

Directed global security and cloud transformation initiatives across North America, Europe, and APAC.

Redesigned project intake and demand management, accelerating alignment and execution.

Resolved system integration gaps to improve collaboration and data sharing.

Elevated QA accuracy from 60% to 95% through targeted process improvements.

12/20-9/23 CITIGROUP TAMPA, FL

Data management control ML/AI AVP

Supervised a team of 15 analyst to ensure delivery of Global cross- border functional projects within Documentation Ops Unit (DOU) for reliable, scalable platforms that enabled high-quality rapid Machine learning for Al.

Managed applicable service level agreement and ensured deadlines were met for incoming volumes and requirements of the team.

Oversaw compliance with Global regulations of documentation policy requirements as applicable by product, and process.

Collaborated with cross-functional teams to enhance vulnerability management processes, resulting in improved incident response and reduced downtime.

Managed the global implementation of an AI/ML-powered DCM/DOU (Document Management and Classification system/Documentation Operations Unit) unifying data across hubs (U.S., Manila, Poland, Tel Aviv) to streamline customer document uploads and retrieval, while embedding Data Concern Remediation Management (DCRM) to ensure compliance, security, and audit readiness.

Led cross-functional compliance strategy incorporating SOX, SEC, controls into cybersecurity operations, reducing regulatory exposure by 35% while strengthening governance and risk oversight.

Key highlights

Led 15 analysts delivering cross-border documentation projects supporting AI/ML initiatives.

Improved stakeholder visibility into documentation compliance and SLA performance.

Established and governed structured program intake processes, enabling 40% faster prioritization and execution of high-impact cyber projects across IT, OT, and enterprise risk domains.

01/18-10/20 Department of Defense (DoD) Multiple Locations Ft. Bragg, NC

Strategy officer: Medical planning Ops/Health Information Systems (HIS)

Worked with Sectary of Defense & Executive leadership to develop processes needing improvement on potential issues regarding personnel, communication equipment, and mission capabilities for Medical, Homeland Security, Chemical (CBRN), DCRF (Defense CBRN response force) and Aviation commands.

Provided oversight for collaborative efforts between Defense Health system and Emerging Technologies, Business Systems & Investment Review Teams, and all Operations Teams to develop transformative innovation solutions and technologies. Brief findings that influenced executive decisions and policy direction for merging systems.

Key Highlights

•Directed enterprise IT and cybersecurity programs supporting 7,000+ personnel and multi-domain operations.

•Deployed DoD Mil Cloud 2.0 portal, reducing provisioning from months to 48 hours.

•Eliminated backlog by streamlining IT waiver approvals and integration timelines from 1 year to 120 days.

•Cut O&M costs of legacy systems by $8M while increasing customer satisfaction from 65% to 92%.

•Developed automated reporting dashboards for risk reduction, threat response times, and executive KPIs, improving leadership decision-making speed by 25%.

04/16-10/17 Department of Defense (DoD) Joint Communication Support Element MacDill AFB, Fl

Chief INFOSEC Officer: General Command Office

Served as a Sr. IT Business leader providing key management oversight for the implementation of offensive and defensive strategy strategic objectives.

Partnered with leadership to execute mission-aligned technology solutions, as well as implementation, migration & optimization of enterprise systems that enhanced operational agility, and improved compliance posture.

Provided management oversight for the end-to-end IT acquisition & deployment activities within scope & performance expectations.

Key Highlights

•Supervised five directorates to facilitate issues and create alternatives for restructuring and resourcing operational planning support for over 7000 plus service members. Led strategic military operations planning across Cybersecurity commands, managing 220+ units and coordinating with Joint Staff to optimize deployment readiness and force capabilities.

09/13-03/16 Department of Defense (DoD) – DoA Department of Army Tampa, Fl

IT Program manager

Served as Planning Officer to IT systems, while directing, executing & implementing key initiatives, mission critical objectives & governance frameworks.

Managed $7.2 million program for security container, and prepared budget reports to justify all expenditures.

Provided leadership & management to multiple operational, technical & implementation support teams (e.g., Information System Security Officers (ISSOs), developers, analysts & testers) responsible for executing mission-critical cybersecurity programs for the medical health systems.

Key Highlights

Supervised a team of 56 personnel. Developed strategy, policy, and plans for the development, implementation, operation, and evaluation of clinical/patient-oriented information systems and the administration of support for Health information systems.

10/11– 09/13 Department of Defense (DoD) Ft. Meade, MD

Engineering Program Manager

Managed a team of 14 project managers, and highly skilled developers, system analysts, & Tec security personnel executing mission critical directives.

Provided oversight for 28 employees attending Basic Leadership and Management Development Course while ensuring 100% pass rate.

Prepared and reviewed weekly scorecards and KPIs for operational reports to ensure accuracy, and efficiency.

Key Highlights

Reduction in O&M costs of legacy systems by $8M; Revenue Increase to $26M; and Customer Satisfaction Ratings Increased from 65% to 92%.

04/10 – 05/11 Department of Defense (DoD) Tampa, FL

Branch Chief - Cyber Requirements, Training Officer

Coached team of 22 to maintain and increase operational readiness for 3500 Personnel with 24 deployments turn around.

Evaluated Measures of Effectiveness (MOE) and Measures of Performance (MOP) for Forward Surgical Teams to meet sustainable readiness objectives.

Planned, developed, and provided staff training by using knowledge of effectiveness of method, resulting in on-boarding of qualification of 108 employees (SM)

Key Highlights

Provided Program Management to 40+ PMs & Schedulers, as well as responsibility for business portfolio revenue increase ($100M to $200M) via optimizing delivery processes & streamline estimating.

Provided leadership to Project Teams implementing IT upgrade projects, and oversight to 15 sub-contractors facilitating DOJ headquarters relocation.

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