Customer Service Human Resources

KUDIRAT FOLASHADE

****************@*****.***

Akeju Shomolu Lagos

EDUCATION

BACHELOR OF SCIENCE - B.SC, EMPLOYMENT

RELATIONS AND HUMAN RESOURCE

MANAGEMENT

University of Lagos, Akoka

Second Class Lower

2019 – 2025

SKILLS

employee relations

Team leadership and management

Customer Service Experience

Human Resources Management skills

Communication, verbal and written skills.

Hobbies

Reading novels, research and music

SUMMARY

Recent graduate of Employment Relations and

Human Resource Management from the

University of Lagos with strong interest in HR,

employee relations, and organizational

development. Skilled in communication,

teamwork, and research. Currently seeking

internship or entry-level opportunities to gain

practical experience and grow in the HR

profession.

EXPERIENCE

PASTRY & CAKE MAKER

Topbite bakery and café

Jun 2023 - Oct 2024

Prepared and decorated cakes and pastries to

customer specifications, managed orders and

inventory, ensured hygiene standards, and

assisted with sales and customer service

BAKERY MANAGER

Folakemi cakes n' cookies

Jun 2019 - Dec 2021

Learned and produced cakes and pastries,

decorated to customer needs, managed daily

operations, trained and supervised staff, and

ensured quality service and customer satisfaction. Portfolio

Organisational skills, problem-solving adaptability, HR Administration, Workplace communication,

Recruitment and selection, Performance

management, Staff training and supervision

MYJOBMAG.COM

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