SUMMARY
Compassionate Social Worker with **+ years of comprehensive experience providing
social services to various groups of people to aid with day-to-day issues. Well-versed in assessing client strengths, advocating for client resources and conducting thorough home and community visits. Kind and respectful professional with demonstrated conflict resolution skills and strong decision-making abilities. EXPERIENCE
Pima County Office of Children's Counsel - Social Worker, Senior Tucson, AZ • 06/2011 - Current
Community Provider of Enrichment Services (CPES) - Lead Staff Tucson, Arizona • 03/2011 - 12/2012
CONTACT
*************@*******.***
Tucson United States
SKILLS
EDUCATION AND TRAININ
G
Master of Science in
Management
Indiana Wesleyan University
Merrillville, IN
Bachelor of Arts, Social Work
Grambling State University
Grambling, LA
Rickelle Couch-Servin
• Provide direct social services, advocacy to child clients within the DCS system
• Including court report writing and home visitations Knowledge of Arizona Statutes pertaining to child welfare and adoptions, and related rules, regulations, policies and procedures
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Provide on-going assessment of client's emotional, behavioral and social needs with direct communication with Chief Counsel and other child attorney staff as well as Department of Child Services staff and attorneys
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Provides support to clients dealing with the impact of removal for parental custody loss, due to physical abuse, neglect and substance abuse including knowledge of delinquency system as it relates to dual jurisdiction cases
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Serves as an advocate on behalf of the client to coordinate services and information with community knowledge of community agencies related to child welfare issues
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Knowledge of court operations, policies and procedures, primarily the dependency processes
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Knowledge of principles and practices of program administration, budget administration, organizational theory, public policy processes, and strategic planning.
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• Provided lead support to staff in a group home for disable adults
• Provided staff supervision in the absence of the on duty supervisor
• Responsible for editing of time sheets and master billing
• Assisting with medical appointments and medication as needed. Highly skilled in maintaining
effective working
relationships with staff and
community organizations.
•
Arizona Finger Print
Clearance card
•
Employee and customer
service experience.
•
Team building and
onboarding.
•
Geminus Head Start XXI - Family Support Specialist Merrillville, IN • 08/2007 - 01/2010
Department of Workforce Development - Employment Specialist Gary, IN • 05/2007 - 08/2007
YWCA/ Los Angeles Job Corps Center - Counselor/Case Manager Los Angeles, CA • 08/2000 - 07/2003
• Worked collaboratively with parents to complete a Family Partnership Agreement Provided case management services to families based on Family Partnership Agreement goals and/or parent request
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• Facilitated transition activities (both in to and out of Head Start)
• Implemented enrollment and enrollment activities Utilized Enrollment Selection Criteria Point System to assist in determining eligibility.
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Interviewed clients to assess their skills and interest in order to aid them in creating an action plan to obtain viable employment
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Identified tools and resources to assist clients in finding and maintaining sustainable employment
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Counseled clients on job search skills such as writing resumes and cover letters, preparing for interviews, computer literacy, and business etiquette
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Ensured compliance with state agency by documenting client status, compiling progress reports and updating the master system.
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Provided case management to at risk youth and young adults 16 to 25 years in a residential and educational environment
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Provided career training and advising to students in regard to professional interest, based on educational and vocational skills
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Facilitated community resource links to clients in regards to employment, housing and health service needs
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Responsible for documentation and monitoring of services to clients.Maintained caseloads up to 75 clients.
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