Data Entry Clerk ( Remote)

Jacqueline Blackwell

**** ***** ***** ***** ******* Mill Md 21244 410-***-**** /C:443-***-****

************@*******.***

PROFILE

Dependable, results-driven professional with over 10 years of Administrative experience ranging from Customer Service to Office Support is in search of a challenging position within a company that recognizes hard work and dedication and supports professional growth. EDUCATION/TRAINING

Homestead Study Institution Baltimore, MD April 1997 GED

QUALIFICATIONS

• Punctual worker who provides excellent customer service skills in a professional and tactful manner.

• Hard worker who is comfortable with meeting tight deadlines and always delivers top-notch service.

• Offers first-class customer service to customers and clients.

• Flexible, creative and works well under pressure.

• Possesses strong organizational, technical and interpersonal skills.

• Able to handle official documents in a confidential manner.

• Able to perform conventional administrative duties such as filing, data entry, faxing, operating a multi- line phone system and experienced in corporate mailroom procedures.

• Proficient in Windows and the entire Microsoft Office Suite: possess a typing speed of 35-40 WPM.

• Strong Customer Service background and experience PROFESSIONAL EXPERIENCE

Franklin Middle School

Facilitator 09/11/2023- Present

• Escort student to Speech room for sessions.

• Help plan lesson with Virtual Speech Therapist

• Help students to recognize certain objects or colors or shapes.

• Assist with student with reading books and other materials.

• Other duties as assigned but not limited to.

07/17/2023 - 09/08/2023

Amynta Group

Administrator Title Clerk

• Processed all titles for the BMW title company.

• Posted all accounts for BMW into the title system.

• Proofread all titles for accuracy and completeness.

• Created FedEx labels for titles to be sent out overnight process.

• Entered all title documents into the BMW system to be transferred overnight.

• Process up to 25 titles per day and fax to the corporate office.

• Tracking all titles that had to go out on the very next day.

• Making sure all customers’ requests were accounted for per day for a tally count.

• Provided information to the BMW Corporation office on customer’s title.

• Prepared for daily pickup for incomplete titles.

• Monitor all title sheet lists making sure all customers names were on list for title process daily.

• All titles must be accounted for prior to processing them into the BMW Tracking System.

• Making sure all customers’ titles were redirected back to the Finance Department.

• Posted all back records titles into the system to be rejected.

• Processed all rejected titles into the tracking reject document file.

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Baltimore City Community College 08/2022- 01/2023

Accounts Clerk III

• Reviewed, maintains, and processes fiscal/accounting records and transactions related to student accounting records.

• Posted accounts receivable updates/adjustments using correct transcodes and amounts as indicated by paperwork presented by student or staff.

• Processed wire transfer received by Central Collection Unit (CCU),Nelnet or by any third party.

• Worked with Banking to services to resolve any student refund issues.

• Answered phones/student questions about student’s accounts.

• Provided information to faculty, staff, students and individuals or organizations outside of the college.

• Processed main checks.

• Assisted students with completing Student Appeal. checks. Or third-party letters of authorization

• Verified tuition fees are posted to the student’s account correctly.

• Verified student with completing Student Appeals.

• Posted tuition waivers and remission.

• Communicates payment options to students: Deferred payment plan, third parties, tuition remission, tuition waivers etc.

• Prepared reinstatement and withdrawal forms to assist the students who were dropped for non- payment in error.

• Assisted with annual statutory closeout, year-end independent audit, legislative audit.

• Compiled and coordinated information on student accounting problems and communicated the information to the appropriate departments within the college. Department of Public Safety & Correctional Services 01/2018 – 07/2022 Management Associate

• Provided Secretarial Support to the Director and Deputy Director of Procurement Services and to the Professional staff by assisting them to function in precise, timely and efficient fashion in their procurement responsibilities and obligations.

• Maintained all contract documents, purchase orders, corporate credit cardholder documentation and Director and Assistant Director correspondence.

• Maintained Master Procurement Requisition log, (date stamp, log) and distributed it to appropriate procurement personnel.

• Developed and implement office procedures and responsible for ordering and monitoring all office supplies.

• Worked with Accounts Payable every month for bank reconciliation for Agency Procurement Specialist credit card statements.

• Copied, Collating materials for meetings, for Director of Procurement

• Taken Minutes for monthly staff meeting and preparing minutes

• Distributed Purchase Orders to Vendors

• Customer service representative for Director as it relates to answering and screening calls, setting up appointments, monitoring her calendar.

• Responded to inquiries from end users regarding status on orders.

• Assisted procurement staff with public bid opening to include opening and recording bids.

• General access to FMIS and ADPCIS

• Assigned Credit card authorization number to Procurement personnel. DePaul Industries Staffing 03/2017- 06/2017

Department of Public Safety & Correctional Services Office Secretary III

• Calling officers to come in to take the Sergeants and Lt’s test.

• Retrieved and followed up on messages received.

• Prepared and making copies of interview packets for interview analyst.

• Tallied up scores for Sergeant and Lt’s to be placed on credit spreadsheet.

• Created files for officers who have taken the Sergeants and Lt’s test by in putting scantrons into their folders.

• Implemented record keeping system for files and new projects.

• Scheduled officers for interviews for Baltimore, Salisbury, Cumberland, and Hagerstown facilities.

• Escorted officers to the interview panel.

• Prepared registration packets for interviewees to complete before being interviewed. Served as a backup test monitor, by answering applicant inquiries in a satisfactory and adequate. Metlife 03/2016- 04/2016

Administrative/Temp

• Researched and entered brokers across the eastern and western coasts of the United States by zip codes that were in the range of 3025.

• Other duties assigned but not limited to.

T. Rowe Price 10/2015- 1/2016

Administrative/Temp

• Processed and scanned MD College Saving documents and checks into the system.

• Sorted and distributed over 3,500 pieces of mail to appropriate employees.

• Issued out dotted mail to customers in need of updating their addresses within the system.

• Performed various administrative duties not limited to copying, faxing and filing documents. Memorial Apartments 03/2015-6/2015

Administrative Clerk/Temp

• Answered customer inquiries and transferred to the appropriate employee.

• Entered all resident information into the log data system.

• Logged all visitors’ information into logbook using their identification cards.

• Notified all residents of incoming guests.

• Input all payable invoices and scanned all monthly rent payments into accounts payable Nexus system.

• Created maintenance work orders and closed all tickets once completed and signed off by maintenance supervisor.

Paragon System 9/2011-8/2014

Administrative/Secretary

• Performed a broad range of administrative and clerical duties including answering phone lines, faxing, scanning, and filing.

• Maintained and audited files and credentialing records of 450 security guards.

• Created daily reports by inputting data into TMS system.

• Monitored medical files for up-to-date physicals and drug tests, also filing all medical documents.

• Updated leave request binder by entering employee sick leave, vacation, personnel leave, FMLA and bereavement.

• Created new hire binders for employees beginning on the contract.

• Acted as liaison to MSP by notifying them that credentials for clearance and gun permits were Filed all FMLA Forms.

• Review all MSP form for accuracy and corrections to prepare the forms ready to be transported to MSP office.

• received.

• Scheduled Officers to update credentials to take for Gun Permit and to be scheduled for CPR and First Aid Class.

• Performed other duties as assigned.

Dept. of Public Safety& Corrections Human Resources 4/2005-12/2008 Office Secretary III/Administrative Support

• Served as test monitor for application control.

• Reviewed and scored applicants answer sheets.

• Entered data in Sigma applicant tracking system.

• Updated applicant’s records after written exam has been administered.

• Created record keeping systems and files for new projects.

• Processed and reviewed applications for appropriate information and completeness.

• Received, sorted, input and distributed applications for open recruitment to appropriate staff.

• Maintained and printed final applicant data record.

• Created zip files of applicant records then emailed them to appropriate departments to establish eligibility list.

• Attended career/job fairs for recruiting purposes.

• Prepared requisitions for written ads to be placed in newspapers as well as other publications.

• Assisted with preparing invoices for accounts payable, while processing recruitment transactions.

• Performed general administrative duties to include preparing correspondence, scanning and faxing.

• Performed others as assigned.

1st Mariner Bank 10/2004 – 4/2005

Loan Servicing Specialist

• Reviewed and verified that all mortgage and loan documentation was in accordance with credit approval.

• Entered all new banks and warehouse loans into retail accounting system.

• Processed offsets on the general ledger.

• Maintained and distributed monthly document exception report.

• Monitored and updated escrow payments while tracking non-escrow accounts to ensure proof of insurance coverage and current tax payment.

• Prepared and processed release documents for all warehouse payments and loan payoffs.

• Responded to customer inquiries in a satisfactory manner.

• Performed other duties as assigned.

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REFERENCES Available Upon Request

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