Cocktail Server Customer Service
Resume:
Experience
Cocktail Server
Straits, Burlingame, C.A
- Provided exceptional service to guests by taking drink orders and delivering beverages promptly.
- Developed a thorough knowledge of the drink menu, including signature cocktails and pairing suggestions.
- Maintained a clean and organized workspace to ensure optimum efficiency during peak hours.
- Assisted in training new staff on service standards and menu offerings. Cocktail Server
Momos, San Francisco, CA
2016 - 2017
- Engaged with guests to create a welcoming atmosphere and enhance their dining experience.
- Managed multiple tables, delivering prompt and friendly service under high-pressure conditions.
- Collaborated with kitchen staff to accommodate special requests and allergies effectively.
- Utilized POS systems to accurately process orders and manage sales transactions. Host
MKT at the Four Seasons, San Francisco, CA
2017 - 2018
- Welcomed and seated guests while managing waitlists and reservations efficiently.
- Communicated effectively with the front-of-house team to coordinate service and ensure guest satisfaction.
- Provided information about menu items, hours of operation, and special events.
- Addressed guest inquiries and concerns promptly, contributing to a positive dining experience.
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Skills
- Exceptional customer service skills
- Strong multitasking abilities
- Proficient in POS systems
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