Customer Service Representative
Resume:
Markayla Reaves
Raleigh, NC
**************@*****.***
Professional Summary
I have experience with customer service as my hostess job, I do answer phone calls and assist guest. Also, I write down call back numbers for those guest that are on the waiting list and I call and assist guest once their table is available. I am very good at communicating and always assisting customers the best way and with proper services. I am also very familiar with IOS and Mac OS technology. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Cook
Raleigh Oaks Behavioral Health-Raleigh, NC
Present
Cook Healthy Meals and Serve Patients
Make snack bags
Customer Service Representative
TN Raleigh-Raleigh, NC
Present
Customer Service and Sales
Greet and Meet People
Promote Product and Sale/Upsell
Dry Cleaner Presser
A Cleaner World-Raleigh, NC
August 2023 to December 2023
Steam Press Pants
PCA Personal Care Assistant
Wake Assisted Living Memory Care-Raleigh, NC
January 2023 to August 2023
Work with clients with dementia, bathed them,feed them, clothed them, changed their beds, mop their floors, sweep their floors, do their laundry, listen to them, talk to them, read books to them, and monitor them
Teacher Assistant
Gilden Woods Early Care and Preschool-Apex, NC
January 2022 to September 2022
Training and Receiving My Credentials
Hostess
Fox and Hound
March 2019 to March 2020
Greet and Meet Guest
Seat Guest
Notify Server
Do To Go Orders
Clean Menus
Answer Phones
Accommodate Customers
Buss down tables
Clean Bathrooms, Front Windows
Education
High school diploma
Wake young womens leadership academy early college - Raleigh, NC August 2012 to December 2015
Skills
• Mac OS
• Human resources
• iOS
• Negotiation
• Typing
• Front Desk
• Computer Networking
• Email marketing
• Medical terminology
• Upselling
• Sales
• Busser
• Windows
• Hospitality
• Front desk
• Cleaning Experience
• Android
• Microsoft Windows
• Technical Support
• Technical sales
• Restaurant Experience
• Serving
• R
• Cash Handling
• Case management
• Hotel experience
• Serving Experience
• Customer service
• Cash handling
• Operating Systems
• Restaurant experience
• Host/Hostess
• Hair coloring
• Home health
Languages
• English - Expert
Certifications and Licenses
Front-of-the-House Service and Communication
Present
Completion of the following course from the restaurant professional learning suite Certified fronk desk representative
Present
Certified Breakfast Attendant
December 2023 to Present
Completion of knowledge and experience requirements Driver's License
Certified Behavioral Health Technician
Certified Medication Technician
Certified Medication Aide
First Aid Certification
CPI Certification
Contact this candidate