Customer Service Assistant Manager

AALISHA HENDRIX

Lansing, IL *****

****************@*****.***

+1-312-***-****

Professional Summary:

Multi-talented worker looking to maximize customer service/ leadership skills and communication. Willing to relocate: Anywhere

Work Experience

Walmart Stocker "Level Up"

Walmart-Lansing, IL

November 2024 to Present

• Efficiently restocked shelves and organized inventory

• Maintained accurate records of incoming and outgoing merchandise

• Collaborated with team members

• Assisted customers in locating items within the store

• Operated forklifts or other machinery

• Collaborated with sales associates

• Merchandising

Assistant Manager

Yankee Candle Company-Lansing, IL

August 2024 to Present

• Phone Etiquette

• Computer Typing

• Open/close store

• Pitch sales to customers

• Record data of sales on computer

• Open/close registers

• Perform daily store count

• Make customers comfortable with investing in store product

• Operate POS

• Phone Telemarketing skills

• Firm negotiation skills

• Create shift schedule

Summer Youth Counselor

Patti Leach Youth Center-Illinois

January 2022 to December 2023

Practice customer service

Worked closing/opening shifts

Offer retail expertise

Operate computers

Education

Nursing (Associate Degree in Nursing)

Loyola University Chicago-Chicago, IL

May 2024 to Present

Skills

• Customer service (4 years)

• Sales

• Upselling

• Office experience

• Organizational skills

• Merchandising

• Cash Handling

• Data Analysis

• Inventory Control

• Communication Skills

• Assistant Manager Experience

• Microsoft Powerpoint

• Microsoft Excel

• Retail Sales

• Sales management

• Store Management Experience

• Office Management

Languages

• English

Certifications and Licenses

Driver's License

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