VALENCIA
WILSON
****************@*****.*** 786-***-****
West Park, FL 33023
PROFESSIONAL SUMMARY
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 8 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Proactive and meticulous Office Manager with over 9 years of experience in Funeral Home and Sheriff's Office industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
SKILLS
Staff Training
Team Management
CRM Software
Report Preparation and Analysis
Office Management
Data Communications
Office Supplies and Inventory
Financial Management and Reporting
Advanced Arrangements
Deposit Collection
Licensing Requirements
Income Statements
Skilled in Microsoft Office
Office Equipment Management
Invoice and Payment Tracking
Managing Appointments
Documentation
PROFESSIONAL EXPERIENCE
Office Manager Eric L Wilson Funeral & Cremation - Hollywood, United States 04/2010 - Current
Maintained computer and physical filing systems.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Coordinated special projects and managed schedules.
Managed office operations while scheduling appointments for department managers.
Sheriff's Deputy Broward Sheriff's Office - Pompano Beach, FL 03/2000 - 06/2013
Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
Investigated incidents and crimes, collected evidence and recorded witness statements.
Provided public safety assistance at community events to maintain safe and secure environments.
Gathered information and evidence to assist in solving crimes.
Observed jail and inmate activity to maintain order and safety of 80-100 inmates and guards.
Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve traceability.
Maintained employees' job performances in conformance with corporate policies and procedures.
Filled in for absent Sergeant to maintain continuous leadership structure and support team members.
Data Entry Specialist Broward County Library Administration Dept. - Fort Lauderdale, FL 03/1989 - 03/2000
Compiled data and reviewed information for accuracy prior to input.
Completed data entry tasks with accuracy and efficiency.
Entered numerical data into databases with speed and accuracy using 10-key pad.
Managed workflow scheduling, data entry and accuracy verification for large data projects.
Reviewed completed work for compliance with regulations.
Verified accuracy of data before transcribing.
Supported multiple departments with special projects.
Evaluated source documents to locate information needed for each data entry field.
EDUCATION
University of Phoenix - Fort Lauderdale and Hollywood, Florida
Bachelor of Arts: Criminal Justice
Sheridan Vocational School in 1989 completed Data Entry, Accounting, and Business.
Some College class at Broward Community College.
Miramar High School – Miramar, Florida Class of 1982