Customer Service Administrative Assistant

Michelle Nakiyah Meadows

n 336-***-**** ) ************@*****.*** n Gibsonville, NC

Objective

Motivated and disciplined professional with a background in administration, logistics, and customer service. Currently pursuing a B.S. in Exercise Science with a minor in Business Administration at Shaw University. Proven ability to manage operations, support organizational goals, and provide efficient solutions in fast-paced environments. Seeking to contribute strong organizational, communication, and leadership skills to a corporate role.

Education

Shaw University – Raleigh, NC

B.S. in Exercise Science, Minor in Business Administration Expected Graduation: 2026

Professional Experience

Administrative Assistant – [Business Closed]

Nov 2022 – Apr 2023

• Supported CEO with daily administrative and operational duties.

• Handled office communications including scanning, faxing, sorting mail, and answering phones.

• Managed office supply orders and coordinated specialized inventory (metabolic formula).

• Assisted with onboarding new hires, including installing software and setting up workstations.

• Provided IT troubleshooting support to ensure smooth technical operations. The Addison of Knightdale – Knightdale, NC

Patient Care Assistant Sept 2023 – Present

• Delivered high-level support services requiring attention to detail, organization, and time management.

• Maintained accurate records of daily tasks, vital signs, and care logs.

• Collaborated with team members to improve processes and ensure efficient operations.

• Trained in compliance, confidentiality, and professional standards. Amazon – Durham, NC

Warehouse Associate Jan 2021 – 2023

• Coordinated inventory flow and ensured timely fulfillment of customer orders.

• Operated scanning and tracking systems to maintain accuracy and efficiency.

• Identified and resolved logistical issues to streamline operations.

• Collaborated with cross-functional teams to meet performance targets. Buffalo Wild Wings – Burlington, NC

Cashier & Customer Service June 2019 – Dec 2020

• Managed financial transactions accurately and efficiently.

• Delivered excellent customer service, resolving inquiries and concerns promptly.

• Supported team operations by balancing cashier, hosting, and food service responsibilities. Skills

• Microsoft Office Suite (Word, Excel, PowerPoint)

• Administrative Support & Office Operations

• Data Entry & Scheduling

• Logistics & Operations Support

• Customer Relations & Communication

• IT Troubleshooting & Software Installation

• Team Collaboration & Leadership

• Problem Solving & Adaptability

• Time Management & Organization

Contact this candidate