Brooke Maeann Snow
Oliver Springs, TN *****
865-***-**** ***********@*****.***
Professional Summary
Data Entry Specialist Administrative Support Professional
Detail-oriented professional with 5+ years of experience in high-volume data entry, medical records management, and administrative support. Skilled in entering, verifying, and maintaining accurate records while ensuring confidentiality and compliance. Adept at using Microsoft Office, Google Workspace, and EHR systems to process large amounts of information with speed and precision. Recognized for organizational skills, attention to detail, and ability to meet deadlines in fast-paced environments.
Key Skills
Data Entry & Record Management
Accuracy & Quality Control
Microsoft Office (Word, Excel, Outlook)
Google Workspace (Docs, Sheets, Gmail)
Electronic Health Records (EHR) Systems
HIPAA Compliance & Confidentiality
Administrative & Clerical Support
Customer & Vendor Communication
Scheduling & File Organization
Call Center & Text-Based Platforms
Professional Experience
Hair Cuttery – Remote
Scheduling Specialist (Texting Platform)
Aug 2025 – Present
Book and confirm client hair appointments through SimplyTexting, ensuring accuracy and efficiency.
Manage scheduling updates and cancellations, maintaining clear and organized records.
Provide customer support through text-based communication, ensuring a positive experience.
Enter appointment and client data into scheduling systems for team coordination
Tennessee Eye Care – Harriman, TN
Ophthalmic Technician / Surgery Scheduler
Feb 2021 – Oct 2024
- Scheduled over 500 surgeries, ensuring 100% accuracy in pre-op paperwork and insurance verification
- Conducted vision screenings and diagnostic tests, supporting physicians with patient care
- Managed patient scheduling and follow-ups to maintain smooth clinical operations
- Updated medical records and maintained compliance with HIPAA and internal protocols
- Communicated clearly with patients to provide pre/post-operative instructions and education
Lynx Supply – TN
Office Assistant
May 2015 – Dec 2020
- Managed daily administrative operations, including phones, scheduling, scanning, and filing
- Tracked inventory and coordinated material orders and deliveries for multiple locations
- Provided customer service and assisted with vendor communications
- Supported warehouse operations and helped maintain accurate supply records
Chuck E. Cheese – TN
Part-Time Team Member
Aug 2015 – Sept 2015
- Assisted with front-of-house tasks and customer service during peak business hours
J.C. Penney – TN
Retail Associate
Oct 2014 – Aug 2015
- Managed cash register operations and processed transactions
- Stocked inventory and supported floor resets
- Handled credit card applications and completed end-of-day summaries
Education
Coalfield High School – Diploma
Graduated: May 2015