Assistant Manager Customer Service

Rodolfo Enriquez

Maricopa, AZ

Professional Summary

Responsible hardworker proficient in manual labor and office work. Passionate and motivated, with a drive for excellence. 25 +years in manual labor and management positions.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Supervisor

Kaiser Aluminum Alexco-Chandler, AZ

October 2010 to Present

Use computers for various applications, such as database management or word processing.

Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

Create, maintain, and enter information into databases. Complete forms in accordance with company procedures. Maintain scheduling and event calendars.

Review work done by others, ensure that company format policies are followed, and recommend revisions.

Manage projects or contribute to committee or team work. Order and dispense supplies.

Train and assist staff with work procedures.

Assistant manager

Checker auto parts-Maricopa, AZ

October 2008 to October 2010

Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices.

Receive and fill telephone orders for parts.

Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions. Receive payment or obtain credit authorization.

Take inventory of stock.

Mark and store parts in stockrooms according to prearranged systems. Demonstrate equipment to customers and explain functioning of equipment. Place new merchandise on display.

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

Assign employees to specific duties.

Enforce safety, health, and security rules.

Plan and prepare work schedules and keep records of employees' work schedules and time cards.

Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.

Paint prep/ body man

Saxon motercycle co-Casa Grande, AZ

June 2006 to August 2008

Prime and paint repaired surfaces, using paint sprayguns and sanders. File, grind, sand and smooth filled or repaired surfaces, using power tools and hand tools. Clean work areas, using air hoses, to remove damaged material and discarded fiberglass strips used in repair procedures.

Metal stud framer

Pete King Construction Co-Phoenix, AZ

November 2003 to January 2004

Measure and mark surfaces to lay out work, according to blueprints or drawings, using tape measures, straightedges or squares, and marking devices.

Fit and fasten wallboard or drywall into position on wood or metal frameworks, using glue, nails, or screws.

Measure and cut openings in panels or tiles for electrical outlets, windows, vents, plumbing, or other fixtures, using keyhole saws or other cutting tools. Hang drywall panels on metal frameworks of walls and ceilings in offices, schools, or other large buildings, using lifts or hoists to adjust panel heights when necessary. Title Supervisor

Education

Associate

Skills

• Writing skills

• Microsoft Office

• Data entry - Data entry experience (1-2 years)

• TIME MANAGEMENT (Less than 1 year)

• Data analysis skills

• Computer skills

• Title records - Title records experience (Less than 1 year)

• Quality systems

Languages

• English

Certifications and Licenses

Driver's License

Additional Information

Skills

Time Management Active Listening

Administration and Management Coordination

Critical Thinking Judgment and Decision Making

Monitoring Active Learning

Negotiation Instructing

Learning Strategies

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