PROFESSIONAL
SUMMARY
SKILLS
WORK HISTORY
NOAH HAWKINS
BRIGHTON, TN 38011 ************@*****.***
Accomplished firefighter with Memphis Fire Department, adept in life-saving techniques and fire response. Proven leadership as Assistant Manager at One Family Memphis, enhancing team performance and customer satisfaction. Skilled in radio communication and public speaking, consistently achieving results through effective emergency response and operational excellence.
• First Aid Certified
Search and Rescue
Techniques
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Radio Communication
Proficiency
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• Public speaking abilities
DECEMBER 2020-CURRENT
Radio Operator United States Marine Corps Reserve Huntsville, AL
Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
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Monitored emergency frequencies to detect distress calls and dispatch emergency response personnel or equipment.
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Increased accuracy of message transmissions by utilizing phonetic alphabets when communicating over the airwaves.
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FEBRUARY 2025-SEPTEMBER 2025
Restoration Technician SERVPRO
Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
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Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
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Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment.
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Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
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JULY 2023-FEBRUARY 2025
Firefighter Private Memphis Fire Department Memphis, TN Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
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EDUCATION
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
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Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
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Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
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OCTOBER 2022-MAY 2023
Assistant Manager One Family Memphis Memphis, TN Supervised day-to-day operations to meet performance, quality and service expectations.
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Maintained a clean, safe, and organized store environment to enhance the customer experience.
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Developed strong working relationships with staff, fostering a positive work environment.
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Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
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NOVEMBER 2021-MAY 2022
Customer Service Representative Planet Fitness Gym Millington, TN
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
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Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
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Responded to customer requests for products, services, and company information.
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Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
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APRIL 2018-DECEMBER 2020
Cashier Kroger Co. Atoka, TN
Greeted customers entering store and responded promptly to customer needs.
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• Welcomed customers and helped determine their needs. Worked flexible schedule and extra shifts to meet business needs.
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Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
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MAY 2020
High School Diploma : Digital Arts
CERTIFICATIONS
Munford High School, Munford, TN
• Advanced EMT certified
• Secret security clearance
• Top rope certified
• Humvee licensed