Supply Chain United States

SUMMERY

Established professional with **+ years’ experience in international business –specializing in Supply Chain, Logistics, Freight Forwarder, Warehouse Operations in United States, Viet Nam, Cambodia, Asia...etc.

Leads the end to end retail supply chain operations across sourcing, production planning, logistics, and inventory management. Overseeing relationships with co-manufacturers and vendors for all non-manufactured finished goods. Take on a high-visibility role with leadership responsibility and direct access, contract negotiation, cost analytics, team leadership and management.

MS Office Suite proficient.

Trilingual: Vietnamese – Native / English – Fluently / Mandarin - Communication SKILLS

• Proficiency with MS Office Suite, Google Doc Spreadsheets (VLOOKUP, XLOOKUP, pivot table, charts...etc.)

• Sales / Marketing and costing analytics.

• Solid back ground of transportation, logistics and supply chain management principles.

• Experience negotiating with shippers, carriers and freight forwarders for cost-effective solutions.

• Collaborate with 3PL providers to optimize supply chain operations and on-time deliveries.

• Skilled in export-import documentation and navigating customs regulations for international shipments: bill of lading, invoices, packing list, HS codes …etc.

• Prepare, analyze, generate and distribute reports necessary to track, trend and provide reports and information to management to ensure productivity goals are in adherence to set standards (i.e. KPI’s, metrics, systems, procedures, workflow, etc.)

• Organizational and time management skills with the ability to work effectively, independently and in group settings.

• Takes responsibility for own actions, commitments, motivation, sets and achieves challenging goals

• Strong written and verbal communication skills in Vietnamese and English. Speaking & listening Mandarin Chinese

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JENNIFER NGUYEN

Supply chain manager / Freight forwarder

Logistics Suppervisor

Warehouse Operation Supervisor

Mobile: +1-714-***-****

Email: **************@****.***

EDUCATION & TRAINNING

• Ho Chi Ming Open University – Education / Ho Chi Minh city, Viet Nam. 09/2014 - Not graduate.

• Associate Degree - Office administration / Ho Chi Minh city, Viet Nam. 09/1998 – Graduated.

SYSTEMS: NetSuite, Asana, Go Freight, Spotify.

EXPERIENCE

IDEA BRIDGE LLC - Warehouse Operation Supervisor

Location: Fontana, CA, USA.

From: 02/2025 To: 07/2025

• Responsible for all product movement in Distributorship’s warehouse, managing inventory, cycle counts, loading and unloading trucks. Manages, trains and develops Warehouse Team Members.

• Supervise warehouse management, porters, pickers, replenishment staff, shipping & receiving teams, and transportation staffs.

• Assist Warehouse Manager across inbound and outbound functions to ensure business goals are met and exceeded

• Convert sales orders into packing slip ensuring accurate prioritization and timely execution

• Manages inventory, and inbound & outbound logistical documentation Ensures the fulfillment center has the support, processes, and training required to achieve operational objectives.

• Collaborate closely with the Operations team and Freight Forwarders to ensure efficient processing of sales orders

• Support the Accounting Specialist and Warehouse Manager in tracing back WMS transactions, tracking critical information for corrective and preventive measures, tracking down missing inventory and reconciling discrepancies

• Collect data on processes across the entire operation, helping to identify opportunity areas and provide feedback on improvements once implemented.

• Responsible for trouble shooting and resolving warehouse issues.

• Vendors point of contact for all requests.

• Monitors all team to ensure proper workflow.

• Responsible for exception reporting for all warehouse functions to include root cause analysis and problem solving

• Creates and sends on demand reporting required by the Team Monitors aged inventory transactions and investigates as needed

• Prepares/executes all orders processing.

SIXPENNY INC - Logistics Supervisor

Located: City of Industry, California, USA.

From: 01/2022 To: 01/2025

• Schedule and track inbound and outbound shipments and ensure accurate documentation in compliance with company policies and legal requirements.

• Evaluate and report on key financial indicators such as cost per mile, maintenance and repair costs and fleet utilization.

• Monitor and analyze key transportation metrics, such as on-time delivery, delivery SOP adherence including scanning, delivery photos, OS&D reporting, signed & confirmed invoices and returns processing.

• Maintain and manages spreadsheets and reports pertaining to all areas of risk and performance, staffing, and other key operational success factors and metrics.

• Identify, report, consult and find resolutions for any issues.

• Knowledge expert on claims processing systems which includes troubleshooting, supporting and training other departments.

• Data Entry, document processing, tracking, tracing, and updating status of ongoing shipments.

• Coordinate regular Business Review meetings with leadership to ensure strategic alignment and operational accountability.

• Prepare accurate reports for upper management to help in decision-making and supply chain improvements.

• Optimize operational processes to reduce costs and improve efficiency, while maintaining quality service.

• Coordinate and monitor supply chain operations, ensuring efficient and timely management of the flow of goods, supplies and materials. GOLDEN BRIDGE INTERNATIONAL INC - Import Operation Specialist Located: City Industry, California, USA.

From: 09/2021 To : 01/2022

• Receive the pre-alert document from agents. Input into systems. Create file.

• Fie ISF / AMS / POA if need.

• Sending arrival notice to customers.

• Contact to carrier if any maters happened to shipments.

• Issuing invoice, debit note… to customers.

• Arrange payment for all concerning parties.

• Checking the containers availability and last free days & remind customers to pick up on time to avoid any extra charges or troubles.

• Confirm trucker to pick up an make appointment to pick up container if needed.

• Follow up and chasing the credit term of customers. NRI DISTRIBUTION - Returning Clark

Located: Fontana, California, USA

From: 05/ 2021 To: 09/ 2021

• Receiving the returning items from vendor like: FedEx, UPS….

• Quality checking.

• Input all information into system.

• Checking item’s information and process to restock and refund.

• Making reports.

AMAZONE FULLFILLMENT CENTER - Orders picker & pack Located: California, USA

From: 08/2020 To: 05/2021

• Picking all the items that customers order as fast as good.

• Packing all the items to make sure the goods will be safe and in good condition once arrived to customers hands.

QQT SOLUTION JOINT STOCKS COMPANY - Supply chain manager Located: Ho Chi Minh city, Viet Nam.

From: 12/2017 To: 11/2019.

• Supply Chain leads the end-to-end retail supply chain operations across sourcing, production planning, logistics, and inventory management between Viet Nam, Cambodia and China by trucks, barges and containers.

• Main account managers, overseeing relationships with co-manufacturers and vendors for all non-manufactured finished goods.

• Take on a high-visibility role with leadership responsibility and direct access, contract negotiation, cost analytics.

• Play a key role in driving cost savings, shaping supply chain strategies, and influencing company-wide business decisions.

• Delivers cost metrics to management to demonstrate savings generated and advise on areas of potential savings.

• Supports the consistent production flow, ensuring a steady supply of materials. Drives supply chain activities for product needs including demand planning, new product launch planning, supply planning, inventory planning. Manages inventory staff to achieve those goals.

• Tracks actual inventory to plans, root cause analysis and corrective action plans for variances, identification of slow-moving and obsolete inventory, implementation of cost reduction opportunities while ensuring no impact to customer service objectives, etc.

• Establishes and thoroughly documents processes.

• Collaborates and participates in every aspect of supply chain management and understands manufacturing operations to maintain a repeatable and reliable process cognizant of cost and risk implications for the business unit.

• Evaluates logistics services providers with respect to purchasing to determine effectiveness. Suggests and implements changes to improve service levels, quote and coordinate inbound shipments, as necessary. Interacts and negotiates with providers as needed

• Solid ability to analyze data electronically and to edit data in a quick and highly accurate to meet all deadlines in an organized and timely manner.

• In-depth understanding of accounting principles concerning inventory, sales, gross margin and managing a budget.

• Initiative-taker with a strong ability to multi-task and juggle multiple responsibilities.

• Managed staffing and scheduling, assigning duties and coordinating workloads, to achieve facility efficiency and performance.

• Identified associate, customer, sub-contractor and supplier concerns, and identified corrective action to take.

• Develop Expanding new services like breakbulk, reefer containers and crossing border trucking.

NEWPORT CYPRESS JOINT STOCKS COMPANY - Sales & customer service Located: Ho Chi Minh, Viet Nam.

From: 07/2011 To: 09/2016

• Receipt & issue booking note to other shipping lines, forwarder companies for cargo export to Cambodia and vice versa.

• Arrange loading plan for vessel. Update vessel schedule with port for most effective way.

• Sending quotation to new customers, Follow up the old one.

• Controlling empty containers and equipment.

• Worked with vendors to obtain optimal prices and delivery schedules.

• Improved operations by working with team members and customers to find workable solutions.

• Handled all delegated tasks, including import / export customs clearances both side, trucking and door delivery.

• Collaborated with others vendors to discuss new service opportunities.

• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

• Supported operation department by compiling paperwork and taking detailed meeting minutes.

• Supported accountant to issue debit note and follow the payment. REFERENCES :

1. Mr. Edwin Chavez - Warehouse Manager of Sixpenny Inc Mobile: 310 -310 -1671

2. Mr. Milton Dimas - Senior Logistics Coordinator of Sixpenny Inc Mobile: 415 -328 - 8670

Contact this candidate