Logistics, Freight Forwarding, Supply Chain

Roberta Kozak Email: *******.*****.******@*****.*** 224-***-**** https://www.linkedin.com/in/robertakozak01 Summary

Dynamic and results-driven logistics leader with over 20 years of comprehensive experience in the international transportation industry. Proven expertise in building departments, developing strategic services, and implementing processes that significantly enhance customer satisfaction and profitability. Adept at fostering high-performing teams through exceptional hiring, training, and staff development. Extensive background in government-issued security programs and trade compliance. Leveraging advanced digital and technical skills, lean six sigma, including AI applications for logistics optimization and predictive analytics, to drive success in a challenging environment, consistently driving significant efficiency gains and substantial revenue growth across diverse operations, particularly within startup environments.

Skills & Certifications

− Logistics & Operations: 3PL,

Importing/Exporting (Air & Ocean),

Breakbulk, OBC, Charters, Customs

Regulations, Tariff, FMC, NVOCC, Supply

Chain Management, Drayage, Cross Border

FTL.

− Compliance & Security: TSA/CTPAT

Compliance Officer, ISO9001, HazMat

Documentation, Letters of Credit, Sight

Drafts, AES, AMS, ISF.

− Leadership & Business Development:

Strategic Planning, Project Management,

Sales

−

− Leadership, Client Relationship

Management, Negotiation, P&L Oversight,

Budget Management, Team Leadership,

Training, Performance Management, SOP

Development.

− Software Proficiency: Cargo-Wise.

− Languages: Italian (Native), English

(Fluent).

− Digital & Technical Skills: Web Design

Graphic Design & Content Digital

Marketing

AI applications for logistics optimization &

predictive analytics.

Professional Experience

Racing Cargo Italy SRL – Milan, Italy April 2023 – June 2025 Branch Manager

− Successfully established and managed a new freight forwarding office, overseeing all sales and operational aspects to ensure efficient service delivery and achieving marked operational efficiency increases within the first 6 months.

− Led and mentored logistics teams of 5-8 professionals, fostering collaboration and driving business growth through strategic initiatives and networking, resulting in substantial market share growth year-over-year.

− Implemented new software solutions, optimizing branch operations and managing budgets, which significantly optimized costs and consistently achieved strong budget adherence.

− Ensured full compliance with international shipping regulations and safety standards through rigorous oversight and audits, maintaining a high compliance rate.

BackHaul Direct, Inc. – Chicago, IL March 2021 – March 2023 International Logistics Officer

− Provided strategic leadership for international teams, developing operational and sales strategies that resulted in notable revenue increase and significant market expansion.

− Introduced continuous improvement methodologies, ensuring strong adherence to trade regulations (US Customs, TSA, CTPAT, ISO9001).

− Managed monthly cost evaluations, identifying substantial annual savings and preparing accurate budget projections for 3 key departments.

− Oversaw supply chain management, led Cargo-Wise implementation for numerous users across multiple departments, negotiated carrier contracts leading to significant freight cost savings, and developed drayage/cross-border FTL divisions. Roberta Kozak Email: *******.*****.******@*****.*** 224-***-**** https://www.linkedin.com/in/robertakozak01 Manaco Intl. Inc. – Indianapolis, IN January 2019 – February 2021 General Manager

− Maximized efficiency and productivity by managing overall supply chain and logistics strategy, achieving marked improvement in process efficiency.

− Cultivated strong vendor/distributor relationships, leading contract negotiations that resulted in notable cost savings.

− Optimized service lines for shipments, significantly increasing delivery efficiency, and ensured full regulatory compliance. TOC Logistics, Inc. – Indianapolis, IN November 2016 – January 2019 Air Export & US Expedite Manager

− Expanded domestic air and export as an IATA carrier, including hand carry and charters, through strategic airline relationships.

− Ensured cost-effective operations and transport reducing operational costs and maintained high TSA compliance.

− Doubled department revenue within 12 months by successfully developing and staffing the department. Earlier Experience – 2000 to 2016

Leadership & Operations Roles Chicago and Indianapolis

− Held progressive roles at logistics firms including:

− Supply Chain Shipping, Primary Freight Services, Mitsubishi Logistics, WLG USA, (leadership management)

− Savino Del Bene (Operation)

− Led air and ocean freight operations, managed export/import documentation, and oversaw compliance programs (TSA, C- TPAT, HazMat,FMC,Screening program).

− Key contributions include:

• Improved bidding processes and reduced operational costs across multiple branches

• Launched new air/ocean charters service lines and grew profitability through business development

• Built and trained cross-functional teams; introduced cross-training to improve efficiency

• Managed strategic accounts, pricing plans, and vendor contracts to maximize revenue

• Ensured full regulatory compliance with U.S. and international trade standards Education

− Dardi Business Management Italy

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