Customer Service Patient Care
Resume:
BRANDY JENKINS
*** ********** **, *********, ** *7038
*******.********@*****.***
A motivated, organized, and detail-oriented professional with administrative and customer service experience.
EXPERIENCE
INSTALL ADMINISTRATOR
Erie Home (Harrisburg, PA), February 2022 – August 2023
Responsibilities included data input into Microsoft Excel application; preparation of the roofing jobs for the Install Manager; service in an administrative role supporting the Install Manager; fielded incoming calls from customers; customer dispute resolution; fielded and responding to incoming emails from customers; general customer service.
RECEIVING ADMINISTRATOR
Mastronardi Produce (Jonestown, PA), April 2020 – February 2021
Responsibilities included data input into Microsoft Excel application; service in a leading role to ensure the receiving floor was operating effectively and efficiently; prepped and compiled document packages for the team in advance of receiving orders; facilitated team communication.
CERTIFIED NURSING ASSISTANT
Cornwall Manor Retirement Community (Cornwall, PA), Juen 2019 – March 2020
Responsibilities included nursing care of residents under direct RN supervision; cleaning and sanitizing of rooms and equipment utilizing specialized equipment; communicated patient concerns and needs to RN; assisted with various duties involved in patient care which was dependent on patients diagnoses; maximized patient care and comfort.
EDUCATION
DIPLOMA
Annville Cleona High School (Annville, PA), 2013
SKILLS
SOFTWARE
Microsoft Windows, Microsoft Office
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