Customer Service Medical Records
Resume:
RESUME
Edith Norene Carpenter-Sun Valley, NV ****1 - 775-***-**** – Email - *************@*****.***
Objective:
Seeking a part time position working remotely in the fields of Clerical Support, General Office, CSR, A/P and/or Medical Records
Professional Profile:
Administrative/Clerical
Answer multiple phones lines and direct calls
Correspondence
Dispatching and using company radios
Filing
Order/Receive supplies/parts and putting into inventory
Reviewed operating practices and procedures to determine improvements
Installed/Setup/Trained for a new system and made procedures/training manuals
Accounting/Bookkeeper:
Balanced ledgers with computer printouts
Banking
Classify, record and summarize data to compile
Coded documents according to company procedures
Monthly reports
Prepared bills, invoices, and statements
Customer Service:
Answered and helped management/staff with their needs
Assisted customers with billing and concerns
Call Centers
Cashier
Customer Service since 1971
Freight Pay/Transportation:
Enter invoices for payment
Entered orders for shipments
Resolved issues for invoicing
Scheduling/Tracking delivery for shipments
Medical:
Communicated patients progress and status with family/friends
Greeted and logged in patients for surgery center
Made medical charts for patients
Scanned patient charts for legal, law, disabilities, insurance, patients and doctors
Skills:
10-key by touch, Lawson, AS400, Microsoft Suites 2007, Outlook, Quickbooks, Quicken, Email, Internet and Intranet, Copier, Fax, Phones (multi lines-1-15), Company Radios, Scanners, Cash Registers
Work History:
01/2023 To Present Retired
06/2022 To 01/2023 - Blackhawk Network (Full Time) – CSR - Retired
01/2022 To 04/2022 - Summit Fire & Security (Full Time) - Clerk-Office – Inadequate training
01/2018 To 12/2021 - Central Freight Lines (Full Time) - Admin. Assistant – Company closed doors- Filed bankruptcy
01/2017 To 01/2018 - Cashier with Walmart (Full Time) – Cashier – Returned to Central Freight Lines for financial reasons
05/2015 To 01/2017 - Central Freight Lines (Part Time) - Freight Billing – Laid off
06/2014 To 05/2015 - Walmart (Full Time) – Cashier – Went to Central Freight Lines to improve financial status
09/2013 To 10/2013 - Randstad - (Temp. Assignment) - ROI.
05/2012 To 04/2013 - HeathPort - (Full Time) – ROI – Laid off
08/2010 To 03/2012 - Staffmark - (Full Time) - Freight Pay – Laid off
04/2010 To 08/2010 - Advantage - (Full Time) - CSR – Political call center - Seasonal
09/2009 To 02/2010 - AppleOne - (Temp. Assignment) - Purchasing & Receiving, Office
04/2006 To 03/2009 - John Ascuaga's Nugget - (Full Time) - Engineering Secretary – Laid off
09/2003 To 04/2006 - Washoe Medical Ctr. (Renown) - (Full Time) - Unit Clerk – Change in work environment
08/2002 To 09/2003 - Sierra Nevada Job Corp. - (Full Time) - Accounts Payable/Student Pay – Laid off
Education:
Sparks High School-Sparks, NV-Diploma
Career Choices-Reno, NV-Certificate 2009-Microsoft Suites 2007
TMCC-Reno, NV-Certificate 2002-Quickbooks
Professional Computer Training-Reno, NV-Certificate 1992-Microsoftcomputers
I was employee of the month in February 2008, John Ascuaga’s Nugget.
***All dates unaccounted for are due to companies closing or being laid off due to companies budget requiremets
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