Project Management Administrative Specialist
Resume:
SOFTWARES
ADMINISTRATIVE SPECIALIST / PROJECT MANAGEMENT
Judicial Council of California / San Francisco, CA I am currently responsible for providing administrative support to the Center for Judicial Education and Research (CJER) department, creating high-quality program materials for the California Judicial Branch education programs, which consist of 15-20 courses per week.
My role involves ensuring timely production of program materials for the various education programs offered by CJER throughout the year, showcasing strong organizational skills and the ability to manage multiple tasks efficiently by prioritizing and completing work promptly.
Through this position, I have demonstrated proficiency in computer skills, quickly adapting to new systems and procedures, and effectively anticipating and preparing for program deadlines. I implemented a tracking system that increased productivity by 30%. STUDIO MANAGER
2016 - 2019
RedIndhi Design Studio / Berkeley, CA
Managed various administrative tasks for a dynamic visual design studio to ensure smooth operations. Oversaw financial records, payroll, billing, and invoicing. Handled correspondence, filing, and calendar management. Expanded duties to include organizing client meetings and executive travel arrangements. OFFICE MANAGER
2014 - 2016
Casa Azul Cleaning Services / Berkeley, CA
Delivered continuous administrative and growth assistance strategically to ensure the success of the organization by managing daily operations such as payroll processing, client invoicing, maintaining accurate accounting records, project management, and overseeing inventory restocking.
Provided customer service support to both new and existing clients as the main point of contact, dedicated to addressing inquiries and resolving concerns by managing the company’s calendar and service appointments.
Implemented new service strategies that led to a 30% increase in sales and a 20% boost in customer satisfaction, while also supervising and evaluating a staff of 25-30 employees.
STUDIO MANAGER
2012 - 2014
Design Theorem / San Francisco, CA
My role involved managing day-to-day administrative tasks for studio operations to ensure a seamless workflow, as well as offering executive support to the studio principals. This included handling payroll, project management, financial oversight, and client billing. Additionally, I was responsible for inventory management, supply procurement, correspondence, shipping, and running general errands to support the smooth functioning of the studio.
GILBERTO ROJAS
PROFESSIONAL EXPERIENCE
gilbertodrojas
SKILLS
EDUCATION
2002 - 2006
BACHELOR OF SCIENCE,
IN HOSPITALITY & TOURISM MANAGEMENT
APEC University, Dominican Republic
2007 - 2009
APEC University, Dominican Republic
AOS in CULINARY ARTS
2022 - Ongoing
Academy of Art University
MASTER IN GAME DEVELOPMENT,
EMPHASIS IN CONCEPT ART FOR GAMES
2019 - 2022
San Francisco City College
DIGITAL ART FOUNDATION
Word, Excel, Outlook, Powerpoint
MS OFFICE SUITE:
Docs, Sheets, Slides
GOOGLE DRIVE APPS:
Photoshop, Illustrator, InDesign, Acrobat
ADOBE CREATIVE SUITE:
Customer Service
Project Management
Strategic Planning
Problem Solving
Leadership
Detail-oriented
Spanish: Native/Bilingual
PROFILE
I have honed my skills as an office administrator
specializing in administrative, management, customer service, accounting, and supervision roles. These have equipped me with a comprehensive skill set to
effectively implement improvements and foster growth within the workplace. My expertise lies in efficiently handling office operations, coordinating schedules, and providing exceptional support to ensure smooth
day-to-day operations.
My set of skills have shown a strong capability to support office stability and enhance operational
efficiency. I have a strong ability to take initiative, adapt quickly, and effectively solve problems while
maintaining a meticulous focus that has consistently yielded positive results, with productivity improvements up to 20% in some instances.
Computer savvy and an artist at heart, attributes that have allowed me to continuously offer a professional perspective that has proven smart team management
experience, verbal and written communication skills and, advanced skills in computer applications.
San Francisco, CA 94110
**************@*****.***
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